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# IT Supporter/in

- **Company:** DIS AG
- **Location:** Berlin, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Databases, Warehouse Management Systems, Information Technology, Data Management
- **Published:** September 3, 2026
- **Apply:** https://www.adzuna.de/details/5867200516

## About the Role

* Abgeschlossene IT-Ausbildung oder vergleichbare Berufserfahrung im IT-Support.
 * Kenntnisse in Datenbankmanagement, Netzwerktechnologien und IT-Infrastrukturen.
 * Erfahrung mit Shopsystemen, Kassentechnik oder Warenwirtschaft von Vorteil.
 * Analytisches Denkvermögen, lösungsorientiertes Arbeiten und Teamfähigkeit.
 * Sehr gute Deutschkenntnisse, idealerweise auch Englischkenntnisse.

## Description

* Bearbeitung und Lösung von Supportanfragen im 1st- und 2nd-Level-Support.
 * Fehlersuche und Problemlösung für Anwendungen, Systeme und Netzwerke.
 * Datenmanagement: Pflege, Analyse und Sicherstellung der Datenqualität.
 * Dokumentation im Ticketsystem sowie enge Zusammenarbeit mit den Fachabteilungen.
 * Installation, Konfiguration und Wartung von Hard- und Software.
 * Betreuung und Verwaltung von IT-Arbeitsplätzen.


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