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# IT-Support-Techniker

- **Company:** Lunecon-team
- **Location:** Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Windows Servers, Remote Infrastructure Management, Systems Integration, Office365, Microsoft InTune
- **Published:** September 3, 2026
- **Apply:** https://www.jobs.de/job/it-support-techniker-1860553

## About the Role

n
\n

 * Abgeschlossene Ausbildung als Fachinformatiker für Systemintegration oder vergleichbare IT-Ausbildung\n
 * Führerschein \n
 * Erfahrung in der Implementierung und Wartung von Cloud-Lösungen (Microsoft Office365 / Azure / Intune)\n
 * Support und Service von Windows-Server-Systemen und Windows-Clients\n

## Description

n
\n

 * Anrufannahme und Bearbeitung von Kundenstörungen sowie Problemen per Fernwartung\n
 * Bearbeitung der Ticket Queue und Qualifizierung der Tickets für den 2nd-Level\n
 * Selbstständige Bearbeitung von Vorgängen (15-45 Minuten)\n
 * Arbeit mit unserem Ticketsystem Autotask\n
 * Bearbeitung von:\n
\n

 + Serverproblemen\n
 + AD / DNS / DHCP\n
 + Microsoft 365\n
 + Starface Telefonanlage\n
 + Arbeitsplatz-Problemen\n
\n\n


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