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# IT Service Desk Mitarbeiter/in

- **Company:** DIS AG
- **Location:** Berlin, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Windows Servers, Software Systems, Information Technology
- **Published:** September 3, 2026
- **Apply:** https://www.adzuna.de/details/5867200517

## About the Role

* Abgeschlossene Ausbildung zum/-r Fachinformatiker/in oder technische Berufsausbildung
 * Mehrjährige Berufserfahrung im IT-Bereich
 * Gute bis sehr gute Kenntnisse in der IT-Anwendungsbetreuung und im windowsbasierten Client- und Serverumfeld
 * Praxiserprobte Kenntnisse im Umgang mit Microsoft-Produkten (Windows, Windows Server, Office 365)
 * Teamplayer mit technischem und kaufmännischem Verständnis
 * Kunden- und lösungsorientiertes Arbeiten, hohe Serviceorientierung
 * Sichere Kommunikation in Deutsch und Englisch

## Description

* Technischer Anwender-Support
 * Analyse und Dokumentation von Anfragen im Ticketsystem
 * Installation, Wartung und Administration von Windows-Clients, Hard- und Software
 * Beschaffung und Koordination der IT-Büro- und Geschäftsausstattung
 * Unterstützung bei der Einführung neuer IT-Lösungen und IT-Services
 * Erstellung von Schulungsmaterialien und Anleitungen


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