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# IT-Supporter

- **Company:** FERCHAU GmbH
- **Location:** Rostock, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Network Security, Network Administration, Remote Infrastructure Management, TeamViewer, Operational Systems, User Accounts
- **Published:** September 3, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/293521

## About the Role

* Erfahrung im First und Second Level Support, idealerweise in einem Unternehmensumfeld
 * Kenntnisse in der Installation, Konfiguration und Wartung von Windows-Betriebssystemen
 * Kenntnisse in der Netzwerkadministration sowie grundlegende Kenntnisse über Netzwerksicherheit vorteilhaft
 * Erfahrung mit Tools zur Fernwartung wie TeamViewer wünschenswert
 * Ausgeprägte Problemlösungsfähigkeiten und Kundenorientierung
 * Sehr gute Deutschkenntnisse und gute Englischkenntnisse

## Description

* Einrichtung und Wartung von Computern, Netzwerken und Peripheriegeräten wie Druckern
 * Installation und Aktualisierung von Betriebssystemen und Anwendungen
 * Diagnose und Behebung von Hardware- und Softwareproblemen mit Tools wie Diagnosesoftware
 * Verwaltung von Benutzerkonten und Zugriffsrechten in Active Directory
 * Unterstützung bei Passwortproblemen sowie Sicherheitsfragen


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