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# IT-Supporter

- **Company:** FERCHAU GmbH
- **Location:** Neubrandenburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, JIRA, Linux
- **Published:** September 3, 2026
- **Apply:** https://www.ferchau.com/de/de/bewerber/jobs/505348

## About the Role

* Praktische Erfahrung im IT Support
 * Kenntnisse im Umgang mit Windows und Linux Betriebssystemen
 * Erfahrungen im Help Desk und mit einem Ticketsystem (bspw. Jira) wünschenswert
 * Kenntnisse bezüglich gängiger Hardware wie z.B. PCs oder Drucker
 * Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift

## Description

* Ansprechpartner für Anwender bei Störungen und Anfragen, Ticketbearbeitung sowie Weiterleitung an nachgelagerte Stellen
 * Benutzer- und Rechteverwaltung sowie Stammdatenpflege
 * Unterstützung bei der Anbindung und Betreuung von Systemen/Geräten
 * Erstellung von Dokumentationen und Mitwirkung bei Optimierungen


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