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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Network Support Technician 1 - Secret - **Company:** Northrop Grumman - **Location:** Redondo Beach, CA, United States (Remote available) - **Salary:** $43,400.0 - $72,300.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, JIRA, Unix, Information Systems, Desktop Computing, Linux, Issue Tracking Systems, Information Technology Operations, Microsoft Office, Windows Search, Remote Administration, SAP (Applications), Solaris (Operating System), Computer Equipment, Network Support, Servicenow, User Accounts - **Published:** September 3, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9137462/pc-network-support-technician-1-secret ## About the Role * High School diploma (or equivalent) and 0 years of experience * Must have a Security+ certification (or greater) in order to be considered * Candidates must have a current US Government Secret level security clearance (at a minimum) in order to be considered and have the ability to obtain and maintain a US Government Top Secret clearance as a condition of continued employment * Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of employment * General experience and knowledge of Microsoft Windows Desktop Operating Systems and Microsoft Office Product Suites, * Associate's degree * Active Top Secret, SCI, SAP/SAR access, or Polygraph * 1 years of experience with IT related hardware in a classified environment * Knowledge of remote administration and troubleshooting of desktop PCs * Familiarity with Active Directory, creating user and computer accounts * Operating System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.) * Familiarity with ticketing systems (ServiceNow, JIRA) ## Description The Northrop Grumman CIDO Classified Solutions team is seeking a PC Network Support Technician to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Redondo Beach, CA location. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. The responsibilities of this role include, but are not limited to, the following: * Exhibits good communication skills, an energetic approach, and patience with customers. * Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies. * Under supervision, performs the following tasks as assigned. * Performs relocation of workstations and associated equipment for individual users or teams between campus buildings, installing and configuring equipment so operations resume with minimal disruption. * Provide basic diagnostics, identified, isolates and analyzes problems utilizing historical records. * Resolves technical problems and answers queries by telephone, in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. * Uses Active Directory or similar tools to create and unlock user/computer account, perform password resets, following all security policies and procedures * Maintains accurate inventory records in the asset tracking system for all hardware assets (PCs, monitors, phones, peripherals, etc.) and updates status whenever equipment is deployed, moved, repaired, or retired. * Possess a technical understanding of service desk and IT Operations fundamentals * Participates in new installations, testing and special projects as needed. * Spend significant portions of the day away from the desk supporting users and moving equipment. * Raises issues that require senior level attention or involvement. * Support environments by means of ticketing requirements systems (ServiceNow, JIRA) * Lifts and moves equipment up to 50 pounds., We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. 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