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# TELECOMMUTE End User Support (Desktop Technician)

- **Company:** AMIR TRANSPORTS INC.
- **Location:** Atlanta, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $54,080.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Microsoft Azure, Computer Networks, System Configuration, Ethernet, Virtual Desktops, Software Maintenance, Software Engineering, Software Vulnerability Management, ServiceNow IT Service Management, Office365, Microsoft InTune, Computer Equipment
- **Published:** September 3, 2026
- **Apply:** https://www.dice.com/job-detail/1994cc1c-4524-446b-bacc-842ed699592e

## About the Role

AmeriSave is currently hiring an End User Support professional to join our IT team. The ideal candidate is someone who is driven and passionate about playing a key role in our company's growth. Candidates must be detail oriented with strong written and verbal communication skills., * Bachelor's degree preferred or 2+ years of relevant experience

 * Skilled End User Support Technician with at least 5 years of experience.
 * Strong knowledge of Windows 11, and Microsoft Office 365 suite
 * Has extensive experience with internal IT support and onboarding new hires.
 * Experience setting up and configuring with network printers
 * Knowledge working with IT ticketing systems.
 * Preferred knowledge of vulnerability management and remediation.
 * Azure and Intune experience
 * Active Directory experience
 * Hardware and software applications support
 * Excellent written and verbal skills
 * Must be a self-starter who is able to work online or offline hours independently and with minimal or no supervision
 * Time management skills
 * Ability to work under pressure
 * Strong problem solving and analytical skills
 * Strong organizational skills, occasional remote work
 * High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **

## Description

* Diagnose and resolve technical hardware and software issues.
 * Track and route problems and requests and document resolutions.
 * Desktop hardware and software maintenance and support.
 * Scanner, printer and other peripheral maintenance and support.
 * Maintain inventory of IT applications/software.
 * Test and deploy software and updates to all internal/WFH desktops as well as virtual desktop environments.
 * Remediate vulnerabilities in physical and virtual desktop environments.


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