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# Job Description: Launch Operations Support Engineer

- **Company:** Apetan Consulting
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, JIRA, Microsoft Azure, Linux, DevOps, Python (Programming Language), Log Analysis, Networking Basics, Standard Sql, Software Deployment, Data Logging, Scripting, Google Cloud, Git, Kubernetes, Information Technology, Docker, Servicenow
- **Published:** September 3, 2026
- **Apply:** https://www.dice.com/job-detail/ffd1d6f7-d21b-44e2-9945-1be81deab6af

## About the Role

* Bachelor's degree in Computer Science, Engineering, IT, or a related field.
 * Basic understanding of software deployment and release processes.
 * Experience with monitoring, logging, and troubleshooting production issues.
 * Familiarity with Linux/Unix and basic networking concepts.
 * Basic scripting knowledge such as Python, Shell, or similar.
 * Familiarity with tools such as Jira, ServiceNow, Git, or monitoring platforms is a plus.
 * Good communication, coordination, and problem-solving skills.
 * Ability to work under pressure during critical launches or incidents.

Preferred Skills

 * Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform.
 * Understanding of CI/CD pipelines and DevOps practices.
 * Experience with Docker/Kubernetes is a plus.
 * Knowledge of SQL and basic database troubleshooting.
 * Experience working in Agile/Scrum environments.

## Description

We are looking for a Launch Operations Support Engineer to support the planning, execution, monitoring, and troubleshooting of product/software launches. The role involves coordinating with engineering, product, operations, and other stakeholders to ensure smooth and successful launches., * Support end-to-end launch activities, including planning, readiness checks, deployment, and post-launch monitoring.

 * Coordinate with Engineering, Product, QA, Operations, and other teams during launches.
 * Monitor production systems and launch activities to identify issues or potential risks.
 * Troubleshoot and resolve technical or operational issues during and after launches.
 * Track launch milestones, dependencies, risks, and action items.
 * Assist with deployment, configuration, validation, and rollback activities.
 * Maintain launch documentation, runbooks, checklists, and operational procedures.
 * Participate in incident management and escalation when required.
 * Analyze logs, alerts, and system metrics to identify root causes.
 * Support post-launch validation and prepare launch/incident reports.
 * Identify opportunities to improve launch processes, automation, and operational efficiency.


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