> Markdown version of [/jobs/ext/2692139-payment-solutions-expert](https://www.wearedevelopers.com/jobs/ext/2692139-payment-solutions-expert). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Payment Solutions Expert

- **Company:** Sunrun
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $45,386.0 - $60,507.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Oracle (Applications), Salesforce.Com
- **Published:** September 3, 2026
- **Apply:** https://sunrun.wd5.myworkdayjobs.com/Sunrun_Careers/job/REMOTE/Payment-Solutions-Expert_R73680-1

## About the Role

* Bachelor's degree preferred and a minimum of two years of collections, accounts receivable, or customer service experience required
 * In lieu of a Bachelor's degree, a minimum of 5 years equivalent work experience required
 * Oracle Experience preferred
 * Salesforce experience preferred
 * Excellent verbal and written communication skills with the ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis
 * Bi-lingual in Spanish is a plus
 * Process-minded with the ability to problem solve, detect patterns, and give advice on trouble shooting
 * Advanced Excel skills and an ability to work on complex issues
 * The ability to work independently and under pressure to meet deadlines
 * Highly organized, self-disciplined and possess the ability to work in a fast-paced environment with a willingness to learn

Physical Demands

 * Ability to perform normal office duties
 * Ability to operate office equipment including computers and determine accuracy of work
 * Ability to interact and participate in meetings

## Description

Sunrun is looking for a passionate and talented Sr. Collections Specialist. Reporting to the Collections Supervisor, this position plays a critical role in supporting the daily operations of the Collections Department. This position will provide accounts receivable collections for existing customers. This is a key position and we are looking for a team player that can handle a multitude of duties/responsibilities, support cross-functional teams, and assist with special projects., * Daily review of A/R aging reports to identify delinquent invoices requiring immediate follow-up

 * Contact delinquent customers by telephone, email, and letters according to collections policies
 * Engage Sunrun customers with the highest level of professionalism
 * Determine the reason for delinquency and work cooperatively with Sunrun Customers to resolve
 * Thoroughly and accurately document all collection efforts for each assigned account
 * Communicate regularly with leadership and peers on the status of accounts and escalations
 * Ensure all assigned accounts are managed in a timely and accurate fashion
 * Weekly review and reporting of collections metrics to track progress against monthly forecasted goals
 * Support cross-functional projects and teams
 * Provide accurate and timely reporting of performance metrics
 * Complete other duties/tasks as assigned


## Related Videos

- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Independently together: how micro-applications improve developer experience + app performance](https://www.wearedevelopers.com/videos/452-independently-together-how-micro-applications-improve-developer-experience-app-performance)
- [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [Application Modernization and Rabbits](https://www.wearedevelopers.com/videos/120-application-modernization-and-rabbits)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)
- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)