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# Windows 11 Upgrade Technician

- **Company:** The Midtown Group
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Databases, Windows Desktop, Zendesk, Servicenow
- **Published:** September 3, 2026
- **Apply:** https://themidtowngroup.com/wp-content/plugins/bullhorn-oscp/#/jobs/21131

## About the Role

Completed ITIL v4 Foundation Certification

 - Completed CompTIA A+ Certification
 - 5+ years' experience performing Windows OS migrations.

## Description

Provide Help Desk support for the Windows operating system, Windows-based applications and databases, and Active Directory (AD) account management.

 - Handle workflow management applications such as ZenDesk, ServiceNow, Ivanti, and BMC Helix.


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