> Markdown version of [/jobs/ext/2692439-helpdesk-1st-und-2nd-level-support](https://www.wearedevelopers.com/jobs/ext/2692439-helpdesk-1st-und-2nd-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Helpdesk 1st- und 2nd-Level-Support

- **Company:** DIS AG
- **Location:** Mannheim, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Exchange Server, Networking Hardware, Information Technology, Operational Systems, Vmware
- **Published:** September 3, 2026
- **Apply:** https://www.adzuna.de/details/5864753399

## About the Role

* Erfahrung in der Verwaltung von Client-Betriebssystemen, einschließlich Windows 10 und 11

Bereitschaft zu gelegentlichen Dienstreisen zu anderen Unternehmensstandorten
Eigenständige, strukturierte, zielorientierte und lösungsorientierte Arbeitsweise
Solide Kenntnisse in Datensicherungsmethoden, Microsoft Exchange, VMware und Netzwerkkomponenten

## Description

* Interner IT-Support auf 1st- und 2nd-Level-Ebene für IT-Systeme im täglichen Betrieb

Beitrag zur Verbesserung von Systemen und Prozessen
Erstellung und Pflege von IT-Dokumentationen
Unterstützung bei der Verwaltung des Mail-Systems Microsoft Exchange 2019
Einweisung in die Überwachung der IT-Infrastruktur und eigenständige Konfiguration sowie Installation von IT-Systemen
Kommunikation mit externen Hardware- und Softwareanbietern
Betreuung und Wartung der Datensicherungssysteme


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