> Markdown version of [/jobs/ext/2692674-technical-support-representative](https://www.wearedevelopers.com/jobs/ext/2692674-technical-support-representative). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Representative - **Company:** Trimble Inc. - **Location:** Lake Oswego, OR, United States - **Experience:** Experienced - **Salary:** $40,810.0 - $51,002.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Apple IOS, Software Suite, Relational Databases, Programming Tools, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Messaging Application Programming Interface, Simple Mail Transfer Protocols, Enterprise Messaging Systems, Microsoft SQL Server, Post Office Protocol, Prolog, Sender Policy Framework (SPF) - **Published:** September 3, 2026 - **Apply:** https://trimble.wd1.myworkdayjobs.com/TrimbleCareers/job/US---OR-Lake-Oswego/Technical-Support-Representative_R56977 ## About the Role * Minimum 2 years of experience in a software-based Technical Helpdesk or Support role. * Proven experience troubleshooting browser-based software and familiarity with browser developer tools. * Strong foundation in relational database architecture and concepts (SQL Server). * Familiarity with iOS and Android mobile devices. Bonus Points For: * Understanding of messaging technologies (MAPI, POP3/SMTP, SPF, DKIM, DMARC). * Experience in architecture, engineering, or construction software (BIM, ProjectSight, Prolog). * Experience with API interfaces. ## Description Do you thrive on solving complex technical challenges and connecting with people? Trimble is looking for a dedicated Technical Support Analyst to join our AECO team in Lake Oswego. You will play a vital role in ensuring our customers succeed by providing expert troubleshooting and guidance on our ProjectSight solutions, directly impacting the productivity of construction professionals around the globe. Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. What Makes This Role Great: You will be the primary advocate for our users, serving as the go-to expert for the ProjectSight platform. By resolving technical hurdles and building lasting relationships, you directly influence the daily efficiency of construction teams. This role offers the opportunity to master a specialized software suite while growing your technical expertise in a supportive, collaborative environment. Key Exciting Responsibilities * Serve as the primary technical point of contact for clients, resolving issues via phone, email, chat, and screen-share meetings. * Master ProjectSight and related Trimble products to provide expert-level investigations and resolutions. * Manage case workloads with effective prioritization, ensuring timely communication and exceptional customer experiences. * Develop and document technical solutions to expand our knowledge base for customers and support teams. * Provide rotating after-hours support to ensure our clients have the assistance they need, when they need it. ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Why I Love End-2-End Tests and How To Get Them Right](https://www.wearedevelopers.com/videos/996-why-i-love-end-2-end-tests-and-how-to-get-them-right) - [The ABC of DX](https://www.wearedevelopers.com/videos/727-the-abc-of-dx) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [How will artificial intelligence change the future of software testing?](https://www.wearedevelopers.com/videos/85-how-will-artificial-intelligence-change-the-future-of-software-testing) ## Related Articles - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [A Guide to Choosing the Right Tools for App Developers](https://www.wearedevelopers.com/magazine/391-a-guide-to-choosing-the-right-tools-for-app-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)