> Markdown version of [/jobs/ext/2692719-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/2692719-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Engineer

- **Company:** The Depository Trust & Clearing Corporation
- **Location:** Tampa, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Data Analysis, Applications Architecture, Microsoft Azure, Batch Processing, Cloud Computing, Databases, Extract Transform Load (ETL), Software Debugging, Distributed Systems, Python (Programming Language), OpenShift, Oracle (Applications), Standard Sql, SQL Databases, Talend, Snowflake, Service Stack
- **Published:** September 3, 2026
- **Apply:** https://www.themuse.com/jobs/dtcc/senior-application-support-engineer-7e43bc

## About the Role

* Bachelor's degree preferred or equivalent practical experience
 * 6-8 years of experience in application or production support environments

Talent Needed for Success

 * Strong experience with Unix/Linux systems and production troubleshooting
 * Hands-on experience with databases (Oracle, Snowflake, or similar) and SQL
 * Exposure to ETL tools (Informatica, Talend, or similar)
 * Experience with cloud platforms (AWS, Azure, OpenShift, or similar)
 * Working knowledge of Java and/or Python (debugging and understanding code flows)
 * Experience with monitoring, alerting, and incident management tools
 * Familiarity with batch processing and scheduling systems
 * Understanding of APIs, distributed systems, and application architecture
 * Strong analytical and problem-solving skills across complex environments
 * Ability to effectively communicate with both technical and business stakeholders

Preferred Skills

 * Experience supporting financial services or risk platforms
 * Exposure to mainframe environments
 * Understanding of SRE or production engineering practices
 * Experience supporting high-volume, large-scale platforms

## Description

You will work across a broad technology stack (mainframe, distributed systems, cloud, databases, ETL) and partner closely with engineering, infrastructure, and business teams to ensure seamless production operations.

Your Primary Responsibilities:

 * Provide production/application support across mission-critical risk platforms
 * Monitor systems, triage alerts, and resolve incidents end-to-end
 * Perform root cause analysis (RCA) and drive permanent fixes
 * Troubleshoot across UI, services, databases, and batch processing layers
 * Support and monitor batch workflows (margin & intraday processing)
 * Execute SQL queries for data analysis and issue resolution
 * Drive incident, problem, and change management (ITIL processes)
 * Participate in release, deployment, and operational readiness activities
 * Maintain and enhance runbooks, knowledge articles, and documentation
 * Identify recurring issues, stability gaps, and automation opportunities
 * Collaborate with global teams and stakeholders for production stability
 * Participate in on-call and weekend rotation support


## Related Videos

- [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Hacking AI at the Edge of the Indian Ocean](https://www.wearedevelopers.com/videos/100177-hacking-ai-at-the-edge-of-the-indian-ocean)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)