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# IT Desktop Technician

- **Company:** HonorVet Technologies
- **Location:** San Clemente, CA, United States
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Data Transmissions, IT Management, Microsoft Office, Software Configuration Management, Information Technology
- **Published:** September 3, 2026
- **Apply:** https://www.dice.com/job-detail/a337668f-d5e3-47cf-84f3-3ebcaa9e751d

## About the Role

* High School diploma or equivalent experience is required.
 * Bachelor's degree preferred
 * Minimum of 2-5 years of related experience
 * Advanced experience with Windows, macOS, and enterprise IT environments.
 * Experience supporting Active Directory, Entra ID, and Office 365 environments.
 * Able to plan and prioritize workload with minimal supervision Excellent customer service skills.

## Description

The IT Desktop Technician provides hands-on technical support, manages IT assets, and owns onboard/offboarding for both onsite and remote employees. This role requires a customer-focused mindset, strong troubleshooting skills, and the ability to work independently in a fast-paced environment. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements., * Develop training materials and procedures or train users in the proper use of hardware or software.

 * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
 * Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
 * Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
 * Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
 * Refer major hardware or software problems or defective products to vendors or technicians for service Assist with onboarding of new employees.
 * Make recommendations for hardware and software for the organization Perform desktop and laptop system deployments including hardware and software configuration.
 * Provide regular updates on the status of tickets, open issues and projects Perform troubleshooting of supported desktop operation systems and applications.


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