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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Agent Development Manager - **Company:** DECAGON, LLC - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Systems Development Life Cycle, Salesforce.Com, Short Message Service, Systems Integration, Enterprise Software Applications, Deployment Automation, Data Analytics, Virtual Agents, Zendesk - **Published:** September 3, 2026 - **Apply:** https://www.careerbuilder.com/job-details/agent-development-manager-san-francisco-ca--92cb667b-3baa-4de9-a93f-8c2b451dccfd ## About the Role * 4+ years in customer-facing technical roles like implementations or solutions consulting, or in consulting, finance, product, or project management. * Experience leading complex software or AI deployments with measurable results. * Technical fluency with SaaS platforms, integrations, and APIs. * Strong operational instincts with experience building scalable processes or playbooks. * Clear communicator who can work effectively with both executives and operators. * Highly organized and comfortable bringing structure to ambiguity in a fast-paced environment. * Low ego and team-first. Your success is the team's success. Even better if you have * Familiarity with enterprise systems such as Zendesk or Salesforce. * Experience building a new function or operating model from the ground up. * Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains., Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Budgeting, Communication Skills, Compensation and Benefits, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Finance, Leadership, Machine Tool, Music, Organizational Skills, Product Engineering, Project/Program Management, Quality Management, Sales, Salesforce.com, Scalable System Development, Short Messaging Service (SMS), Software as a Service (SaaS), Strategic Planning, Team Player, Time Management, Voice Chat, ZenDesk ## Description As part of Decagon's Agent Development Team, you will build and scale the function that develops world-class AI Agents for our customers. You will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring every agent build is smooth, impactful, and sets the foundation for long-term customer success. You will design and own the agent development playbook, creating the frameworks, processes, and standards that make agent builds repeatable and scalable as we grow. You will continuously improve how we deliver by leveraging AI tools, automation, and strong operational design to increase efficiency and reduce time to value. You will partner closely with customer teams to understand their workflows and goals, and work cross-functionally with Sales, Product, and Engineering to translate those needs into successful agent builds. You will guide complex rollouts, align stakeholders, and ensure every launch delivers measurable impact. In this role, you will * Lead AI agent builds from zero to one, driving execution, adoption, and business outcomes. * Design agent development strategies tailored to each customer's goals and technical environment. * Improve speed, quality, and consistency across agent builds by identifying bottlenecks and introducing better systems, tooling, and automation. * Lead with assertion, be data-driven, and help build the world's highest-performing team for developing AI agents. ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Agents and AI in Enterprise - Dona Sarkar & Patrick Chanezon](https://www.wearedevelopers.com/videos/1893-agents-and-ai-in-enterprise-dona-sarkar-patrick-chanezon) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) ## Related Articles - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 166: Sycophancy, Zip bombs and AI Native Development](https://www.wearedevelopers.com/magazine/585-dev-digest-166-sycophancy-zip-bombs-and-ai-native-development) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [ Dev Digest 213: Petrol Prices, Agentic Workflows, AI Skills and CODE100!](https://www.wearedevelopers.com/magazine/718-dev-digest-213-petrol-prices-agentic-workflows-ai-skills-and-code100)