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# IT Technician

- **Company:** Science Applications International Corporation
- **Location:** Pearl City, HI, United States (Remote available)
- **Salary:** $80,001.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Networking Systems, SC Clearance
- **Published:** September 3, 2026
- **Apply:** https://www.dice.com/job-detail/4e33d2a6-a388-490c-82a9-eec1c16db2a4

## About the Role

* Bachelor's degree and two (2)+ years of IT-related experience, OR four (4) additional years of experience in lieu of a degree.
 * Experience providing IT support with strong customer service focus.

REQUIRED CERTIFICATIONS:

 * Must have a current DoD IAT Level II or higher certification such as Security+, CySA+, etc.

REQUIRED CLEARANCE:

 * Must have an active Secret clearance with ability to obtain TS/SCI clearance.

## Description

SAIC is seeking an IT Technician to support USPACOM J7 at Camp Smith in Honolulu, Hawaii. The IT Technician provides Tier 1 help desk support, assists with IT assets and account management, and supports the IT Project Lead in executing IT-related initiatives. This position requires foundational IT support experience and a strong customer service mindset., * Provide Tier 1 help desk support to end users; troubleshoot and resolve routine IT issues or escalate as needed.

 * Assist with J7 NMCI and HQ IT asset inventory, tracking, user assignment, and tech refresh preparation.
 * Maintain functionality of Networked systems and HQ printers (NMCI, Nautilus, MPE etc); troubleshoot issues, coordinate maintenance, and ensure supply availability.
 * Support onboarding and out - processing tasks related to IT equipment issuance, user account creation, and account retirement.
 * Assist with drafting and updating SOPs and IT documentation under direction of the IT Project Lead.
 * Support IT Project Lead with administrative, technical, and coordination tasks.
 * Maintain a customer - focused, professional approach when supporting J7 personnel.


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