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# IT Infrastructure Business Analyst - Disaster Recovery

- **Company:** Computer Task Group, Inc
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Confluence, JIRA, Disaster Recovery, Microsoft Project, Microsoft Visio, Real-Time Operating Systems, Requirements Management, Information Technology
- **Published:** September 3, 2026
- **Apply:** https://www.dallasjobsite.com/job.asp?id=3375502762&tx=VT6762THT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Strong Business Analysis skills with the ability to translate business needs into clear technical and functional requirements.
 * Understanding of Disaster Recovery concepts, including recovery requirements, RTOs, and RPOs.
 * Strong experience with JIRA, Confluence, Microsoft Project, and Visio.
 * Excellent analytical, documentation, communication, and organizational skills.
 * Strong problem-solving and critical-thinking abilities.
 * Ability to work independently, manage multiple priorities, and meet deadlines.
 * Ability to collaborate effectively across technical and business teams.
 * Strong attention to detail and ability to manage complex project documentation.
 * Ability to communicate technical concepts clearly to both technical and non-technical audiences.

Experience:

 * 5+ years of Business Analyst experience, preferably supporting IT infrastructure projects.
 * Experience working with cross-functional technical and business teams.
 * Experience supporting infrastructure, Disaster Recovery, business continuity, or related IT initiatives preferred.
 * Experience documenting requirements, processes, workflows, risks, issues, and project dependencies.
 * Experience working in a project-based environment with multiple concurrent priorities.
 * Occasional travel to other facilities may be required.

Education:

 * Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field preferred.
 * Equivalent combination of education and relevant professional experience may be considered.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

## Description

* Support IT infrastructure and Disaster Recovery initiatives by gathering, analyzing, and documenting business and technical requirements.
 * Partner with infrastructure, application, security, business continuity, and other technical teams to define Disaster Recovery requirements and objectives.
 * Document recovery requirements, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
 * Develop and maintain project documentation, process flows, requirements documentation, status reports, and project plans.
 * Track project activities, deliverables, dependencies, risks, and issues using JIRA, Microsoft Project, and related tools.
 * Create and maintain process diagrams, workflows, and technical documentation using Visio and Confluence.
 * Facilitate meetings and working sessions with technical and business stakeholders to gather requirements and drive project activities.
 * Monitor project progress and communicate status, risks, issues, and dependencies to stakeholders.
 * Assist with Disaster Recovery planning, testing, remediation activities, and continuous improvement initiatives.
 * Coordinate across multiple teams to ensure project milestones and deliverables are completed on schedule.
 * Support other IT infrastructure-related business analysis activities as needed.


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