> Markdown version of [/jobs/ext/2695631-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2695631-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CareerCircle - **Location:** Ashland, KY, United States - **Experience:** Experienced - **Salary:** $39,520.0 - $47,840.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Artificial Intelligence, Desktop Computing, Desktop Environments, Issue Tracking Systems, Network Troubleshooting - **Published:** September 3, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/ashland/0a07b0e9-40c2-42cc-a778-9e553c660176 ## About the Role We are seeking a customer-focused Desktop Support Technician to provide end-user technical support in a field-based environment. This role requires a strong combination of technical troubleshooting skills and excellent customer service, as technicians will support users both remotely and onsite., * Minimum of 1-2 years of desktop support, technical support, or help desk experience. * Experience installing, troubleshooting, supporting, and repairing desktop and laptop systems in a Windows-based environment. * Basic knowledge of network troubleshooting and connectivity issues. * Strong customer service, communication, and interpersonal skills. * Ability to work independently and manage multiple support requests. * Valid driver's license required. * Ability to lift and carry equipment and work in physically demanding positions when necessary., * Experience supporting enterprise desktop environments. * Knowledge of user account administration, mobile device support, and workstation deployment processes. * Familiarity with ticketing systems and standard IT support procedures., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Help Desk Support Business Valuation Full Stack Development Valid Driver's License Artificial Intelligence Network Troubleshooting Business Transformation End-User Training And Support Troubleshooting (Problem Solving), * Provide desktop and end-user support for hardware, software, mobile devices, and peripheral equipment. * Install, configure, troubleshoot, and repair workstation hardware and operating systems. * Support application issues and assist users with technical requests and incidents. * Perform device deployments, upgrades, migrations, and imaging activities. * Troubleshoot basic network connectivity and communication issues. * Document incidents, service requests, and resolutions through an enterprise ticket management system. * Deliver professional and timely support to end users while maintaining a high level of customer satisfaction. * Assist with printer setup, connectivity, and troubleshooting. * Collaborate with internal teams to resolve escalated technical issues., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. 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