> Markdown version of [/jobs/ext/2695632-implementation-lead](https://www.wearedevelopers.com/jobs/ext/2695632-implementation-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Lead

- **Company:** ASR, LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Software Tools, Adobe
- **Published:** September 3, 2026
- **Apply:** https://www.asrhealthbenefits.com/about-us/careers/apply-online/

## About the Role

The Implementation Lead will collaborate with internal ASR teams, brokers, and clients to manage the seamless onboarding of new clients. Attention to detail and excellent communication are essential to success in this role., * Strong project management skills with the ability to multitask and meet deadlines.

 * Exceptional attention to detail and organizational skills.
 * Excellent verbal and written communication skills, with strong collaboration and negotiation abilities.
 * Professional on-camera presence with the ability to demonstrate professional appearance, attentiveness, and engagement throughout these interactions.
 * Problem-solving aptitude with the ability to offer practical solutions.
 * Strong interpersonal skills with the ability to interact with internal and external stakeholders at all levels.
 * Ability to work independently and self-motivate.
 * Ability to travel to in-person meetings when applicable.
 * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe, and other common software tools.
 * Agreement that your likeness (e.g., name, image, voice, and/or video) may be used in internal and external materials with customers or prospective customers., * Bachelor's Degree in a business-related field preferred, or equivalent work experience.
 * A minimum of 2 years, preferably in a professional environment., This role may require extended sitting, regular computer and office equipment use, clear communication, and occasional lifting of up to 10-15 pounds. Reasonable accommodations for individuals with disabilities will be provided as needed.

## Description

The Implementation Lead plays a pivotal role in the onboarding process for new client groups. This individual will be responsible for ensuring the accurate and timely integration of client plans. Leveraging strong project management and interpersonal skills, the Implementation Lead will collaborate with internal ASR teams, brokers, and clients to manage the seamless onboarding of new clients. Attention to detail and excellent communication are essential to success in this role, The Implementation Lead serves as a consultative, client-facing partner throughout the onboarding process for new client groups. This role is responsible for understanding client needs, guiding clients through implementation, coordinating internal resources, facilitating decisions, and ensuring a seamless transition to ongoing account management.

The Implementation Lead is expected to build strong client relationships, proactively identify and address issues, and serve as a trusted advisor throughout the implementation process., * Client Onboarding & Implementation: Collaborate with the Sales Team, Account Management Team, and internal teams to manage the onboarding and implementation of new clients, ensuring a smooth integration of the client's plan. On-camera meetings

 * Virtual Meeting Leadership: Lead and facilitate virtual meetings, presentations, and other video-enabled business interactions with cameras enabled. Being visible, engaged, and professionally presented on camera is an essential requirement of the position. The role requires actively directing discussions, presenting information, facilitating collaboration, and engaging with colleagues, clients, and business partners throughout virtual meetings.
 * Process Management: Oversee the entire onboarding process, proactively identifying potential issues and resolving them in a timely manner to maintain high levels of client satisfaction.
 * Relationship Building: Establish and maintain strong relationships with broker partners, clients, and internal ASR staff to ensure trust and a foundation for ongoing success, while ensuring clients' needs are met.
 * Implementation Communication: Lead client implementation meetings, ensuring all involved parties (internal teams, brokers, and clients) are aware of project timelines and deliverables.
 * Multifaceted Project Management: Manage multiple projects simultaneously, ensuring all deliverables are met on time and of the highest quality.
 * Superior Service: Provide excellent customer service, ensuring client satisfaction even during high-pressure periods or tight deadlines.
 * Other duties as assigned.


## Related Videos

- [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams)
- [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey)
- [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment)
- [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks)

## Related Articles

- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)
- [How to Answer the “Why Should We Hire You” Interview Question](https://www.wearedevelopers.com/magazine/321-how-to-answer-the-why-should-we-hire-you-interview-question)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try)