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# Systems Support Specialist (Electro-Mechanical) Organization

- **Company:** Dow Jones & Company, Inc.
- **Location:** Chicopee, MA, United States
- **Experience:** Experienced
- **Salary:** $70,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Networking Basics
- **Published:** September 3, 2026
- **Apply:** https://www.careerbuilder.com/job-details/systems-support-specialist-electro-mechanical-chicopee-ma--47c8046a-c0d5-4db6-b81a-aaf41f41e321

## About the Role

* 3-5 years of electro-mechanical experience.
 * Prioritization and time management skillsets.
 * Ability to communicate effectively, both written and oral.
 * A technical Degree or equivalent military training or related work experience., Advertising Production, Communication Skills, Cross-Functional, Dental Insurance, Desktop Administration, Desktop PC, Distribution Channel, Electrical Components, Electricity, Electromechanics, Electronics, Equipment Maintenance/Repair, Establish Priorities, Health Plan, Identify Issues, Legal, Licensing, Microsoft Windows Operating System, Oscilloscope, Printing, Programmable Logic Controller (PLC), Publications, Retirement Plan, Sales, Software Upgrades, Systems Administration/Management, Systems Maintenance, Technical Leadership, Test Equipment, Time Management, USPS (United States Post Office), Variable Speed Drive (VSD), Viruses, Vision Plan

## Description

The Print Team supports the end-to-end lifecycle of Dow Jones' print publications-including The Wall Street Journal, Barron's, Investor's Business Daily, and the New York Post.

Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.

About the Role

The Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.

You Will:

 * Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
 * Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
 * Provide PC support including Windows operating system and basic networking.
 * Have the willingness and ability to work nights, weekends, and holidays., We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.


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