> Markdown version of [/jobs/ext/2696240-operational-support-engineer](https://www.wearedevelopers.com/jobs/ext/2696240-operational-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operational Support Engineer - **Company:** Infosys - **Location:** Atlanta, GA, United States - **Contract:** Permanent contract - **Skills:** Adobe InDesign, Software Tools - **Published:** September 3, 2026 - **Apply:** https://www.themuse.com/jobs/infosys/after-market-services-operational-support-engineer-d67489 ## About the Role * A collaborative spirit and excellent communication skills. * Ability to analyze complex requirements and propose effective solutions basis engineering tools and methodologies * Innovative mindset to address challenges and improve processes in line with industry trends * Commitment to continuous improvement and knowledge sharing ## Description In the assigned Job Role of Engineering Consultant 2, your Area Of Responsibility will be as below: * Elicit and document business and technical requirements, translating them into actionable specifications for the team * Participate in design meetings, create initial design concepts, and support the development of design sketches and models using established engineering tools and techniques * Participate in iterative engineering design cycles, refine prototypes, and coordinate with teams to implement feedback effectively * Develop and refine solution specifications and perform validation activities, including simulations, to ensure that engineering solutions meet design specifications and criteria * Build and refine prototypes, incorporating testing results and feedback received from cross-functional team, to enhance functionality * Undertake technical integration efforts, ensure system functionality, identify and resolve interoperability issues * Develop and maintain comprehensive technical documentation and assist in organizing knowledge-sharing sessions among team members ## Related Videos - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Software stack under and over the hood of the fastest accelerating car in the world](https://www.wearedevelopers.com/videos/221-software-stack-under-and-over-the-hood-of-the-fastest-accelerating-car-in-the-world) ## Related Articles - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Are design and development really just the same thing?](https://www.wearedevelopers.com/magazine/520-are-design-and-development-really-just-the-same-thing) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)