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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect, Customer Systems - **Company:** Apple Inc. - **Location:** Sunnyvale, CA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Agile Methodology, Data Stores, Distributed Systems, Java Platform Enterprise Edition (J2EE), Fault Tolerance, Python (Programming Language), MongoDB, NoSQL, Object-Oriented Software Development, Oracle (Applications), Software Architecture, Service-Oriented Architecture, Software Engineering, Data Streaming, System Availability, Backend, Information Technology, Performance Monitor, Api Management - **Published:** September 3, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3375520162&tx=HT7266TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role The ideal candidate is an energetic professional who pairs deep technical expertise with outstanding communication skills, brings a genuine passion for innovation, and has the confidence to challenge conventional thinking. If you are highly motivated and passionate about solving complex problems, fostering innovation, and delivering critical cross-functional products in a fast-paced, collaborative environment, this role is for you., * 10+ years in software engineering with a focus on system design, technical architecture, or solution architecture, with demonstrable experience on large-scale, customer-facing production systems * Experience designing and documenting engineering specifications for inter- and intra-system interactions, including API contracts, data flows, and interface definitions * Experience architecting distributed systems for high availability, fault tolerance, and horizontal scalability under variable traffic loads * Proven ability to translate business requirements into system designs and technical solutions across large-scale enterprise environments * Familiarity with modern backend stacks and data store technologies (e.g., Java/Python, SOA, J2EE, object-oriented programming, Oracle/NoSQL/MongoDB) * Knowledge of software development methodologies, including Agile and traditional waterfall * BS/MS in Computer Science or other technical field, or equivalent experience, * 12+ years in software engineering with a focus on system design, technical architecture, or solution architecture, working with large-scale enterprise solutions * 4+ years in a hands-on development or technical architect role * Experience developing domain expertise in a complex business area and applying it to architectural decisions * Experience leveraging performance monitoring and observability data to identify design and optimization opportunities * Experience working with vendors and contractors * Excellent problem-solving and analytical skills * Strong written and verbal communication skills, as well as strong organizational skills * Excellent leadership and influencing skills, with proficiency at managing multiple global efforts simultaneously * Experience working in a cross-functional, time-zone-distributed team environment * Self-motivated and proactive, with demonstrated creative and critical thinking capabilities ## Description Our team builds and operates global, business-critical platforms within the AppleCare Sales, Service & Support space, serving direct Apple customers, Apple Service Providers, Resellers, Carriers, Self-Servicing Customers, Repair Centers, Mac Depots, Apple Retail Stores, and Apple Contact Centers. ## Related Videos - [40 Minutes to Build a Serverless COVID-19 REST and GraphQL APIs](https://www.wearedevelopers.com/videos/208-40-minutes-to-build-a-serverless-covid-19-rest-and-graphql-apis) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [NoSQL Data Modeling for Front-end Developers](https://www.wearedevelopers.com/videos/297-nosql-data-modeling-for-front-end-developers) - [Solution Architecture: A Startup Perspective](https://www.wearedevelopers.com/videos/778-solution-architecture-a-startup-perspective) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)