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# Data and Reporting Analyst

- **Company:** Kelly Services Inc.
- **Location:** San Francisco, CA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Data Validation, Internet Communications, Data Management, Marketplace
- **Published:** September 3, 2026
- **Apply:** https://www.sanfranciscogigs.com/job.asp?id=3375511143&tx=JL7973FFJ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Comfortable working in short sprints (1-2 weeks) with frequent context switching.
 * Strong remote communication and transparency regarding workload.
 * Responsive to customer needs, providing follow-up and issue resolution.
 * Ability to work independently and adapt quickly to new tasks and environments.
 * Willing to work 1-2 weekends per month., * 2.5+ years of experience in data entry and back office operations.
 * Customer service skills: clear communication, responsive follow-up, issue resolution.
 * Strong data validation and accuracy checking abilities.
 * Ability to monitor multiple orders and handle simultaneous requests.
 * Proficiency with Excel and Google Sheets.
 * Experience in logistics, customer support, or IT preferred.
 * Detail-oriented, process-driven, and able to contribute to SOP updates and process improvement.

## Description

The Data and Reporting Analyst will play a key role in supporting DoorDash's Marketplace operations by setting up new customers, ensuring data accuracy, and monitoring orders. This position is ideal for a detail-oriented professional comfortable with remote work, rapid context switching, and adapting to new processes., * Set up new customers in the system, establishing their roles and maintaining accurate records.

 * Contact customers to request and verify additional information as needed.
 * Troubleshoot and resolve customer setup issues using established guidelines; collaborate with supervisor on complex problems affecting multiple processes.
 * Complete requests within designated timeframes and provide timely status updates to requestors.
 * Ensure accuracy, validity, and completeness of data and results.
 * Create and update master data procedures as directed.
 * Demonstrate understanding of how customer setup impacts downstream processes and systems.
 * Monitor and manage 5-10 orders simultaneously while participating in side projects.
 * Escalate technical issues encountered in production to IT and engineering teams for resolution.
 * Participate in projects as assigned by management.
 * Maintain up-to-date SOPs and contribute to process improvements.


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