> Markdown version of [/jobs/ext/2696935-ivr-ba-with-ai](https://www.wearedevelopers.com/jobs/ext/2696935-ivr-ba-with-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IVR BA with AI - **Company:** K Anand Corporation - **Location:** Charlotte, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Airflow, Cluster Analysis, Python (Programming Language), MySQL, NLTK (NLP Analysis), NumPy, Oracle Databases, SQLAlchemy, Pandas, Information Technology, HuggingFace, Xgboost, Machine Learning Operations, Virtual Agents, Spacy, Document Classification, Artificial Intelligence Markup Language (AIML), GPT - **Published:** September 3, 2026 - **Apply:** https://www.dice.com/job-detail/322e8c6e-90e3-43f1-9307-2d2314bfa9e4 ## About the Role Minimum years of experience needed in the required skills- 5+ Minimum over all work experience required - 6+ Domain - IVR/Contact center Any certification required - NA Mandatory skills required : AI ML Very strong proficiency in Python Proven expertise in NLP, including Text classification Clustering Python ML NumPy, Pandas, Scikitlearn, XGBoost spaCy, Hugging Face Transformers, NLTK, SentenceTransformers Nice to have skills LLM Frameworks LangChain, LlamaIndex, OpenAI SDK Agentic AI (Good to Have) LangGraph, AutoGen, CrewAI Data & SQL Oracle, MySQL, SQLAlchemy Vector Databases FAISS, Pinecone, Weaviate, Qdrant LLMOps MLOps (Good to Have) MLflow, Weights & Biases, BentoML, Airflow Complete job description -Good understanding about Contact Center TechnologyCCT Concepts 7 years of experience in technical writing of business requirements Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Interview mode - In person/Virtual -Virtual for initial round, if required in-person for final round How many rounds of interview - 3 at the max ## Related Videos - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [AI in Recruiting: What Works, What Fails - Real Lessons from Office & Volume Hiring](https://www.wearedevelopers.com/videos/100060-ai-in-recruiting-what-works-what-fails-real-lessons-from-office-volume-hiring) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) - [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)