> Markdown version of [/jobs/ext/2697315-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2697315-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CareerCircle - **Location:** Fort Mitchell, KY, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $47,840.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Outlook, System Configuration, Desktop Environments, Issue Tracking Systems, Networking Hardware, Microsoft Office, Network Connections, Productivity Software, Software Engineering, Network Switches, Network Routing, Tablet Computers, Software Troubleshooting, Computer Equipment, Information Technology, Laptops, Servicenow - **Published:** September 3, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/ft-mitchell/3246ef23-98b6-4bcc-825c-b27d3bd58a34 ## About the Role * Strong customer service and communication skills. * Experience configuring, installing, and supporting computer hardware and software. * Experience working with an IT service management or ticketing system. * Ability to work effectively in a fast-paced environment and manage multiple priorities. * Strong troubleshooting and problem-solving skills. * Experience supporting desktop operating systems, productivity applications, and mobile devices. * Ability to work independently and as part of a team., * Desktop and end-user support * Hardware and software troubleshooting * Help desk or service desk support * Device deployment and installation * Printer and peripheral support * Mobile device support * Workstation imaging and configuration * User account administration * Inventory management * Network connectivity troubleshooting, The successful candidate will be customer-focused, possess excellent interpersonal skills, and thrive in a collaborative team environment. They should be comfortable asking for assistance when needed, communicating effectively with users of varying technical backgrounds, and providing a high level of support and professionalism., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Operations Leadership Management Communication Problem Solving Desktop Support Customer Service Operating Systems Technical Support Computer Hardware IT Infrastructure Business Valuation Desktop Environments IT Service Management Productivity Software Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving), Our team is seeking a Desktop Support Technician to provide technical support for both onsite and remote end users across multiple office locations. This role is responsible for delivering exceptional customer service while supporting desktop environments, mobile devices, peripheral equipment, and general IT infrastructure. Occasional local travel may be required to support various sites., * Provide technical support for desktop and laptop computers, tablets, mobile devices, printers, copiers, and telephony equipment. * Install, configure, maintain, and troubleshoot hardware and software issues. * Respond to and resolve end-user support requests through an IT ticket management system. * Deploy and configure new technology equipment for end users. * Assist with workstation setup, imaging, inventory tracking, and equipment lifecycle management. * Troubleshoot connectivity issues and provide basic support for network devices as needed. * Deliver timely and professional support while maintaining high levels of customer satisfaction. * Collaborate with team members and escalate issues appropriately when necessary., Operations Leadership Management Communication Problem Solving Desktop Support Customer Service Operating Systems Technical Support Computer Hardware IT Infrastructure Business Valuation Desktop Environments IT Service Management Productivity Software Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving) +0 Google IT Support Desktop Support Technician TEKsystems Ft Mitchell, KY*On-Site Tablets Teamwork Operations ServiceNow Communication Phone Support Microsoft 365 Issue Tracking Desktop Support Network Routing Customer Service Microsoft Office Active Directory Network Switches Hardware Support Microsoft Outlook Technical Support Help Desk Support Business Valuation Microsoft Windows 10 Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Hardware Troubleshooting +0 ## Related Videos - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [From Code to Motion: Building an Autonomous Hat-Hunting Robot with Kubernetes & ML](https://www.wearedevelopers.com/videos/1609-from-code-to-motion-building-an-autonomous-hat-hunting-robot-with-kubernetes-ml) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)