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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Linux BMC TrueSight Server Automation Administrator - **Company:** 22nd Century Technologies, Inc. - **Location:** Washington, DC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Automation of Tests, Configuration Management Databases, Configuration Management, Linux, Digital Architecture, Linux System Administration, Performance Tuning, Software Troubleshooting, Patch Management - **Published:** September 3, 2026 - **Apply:** https://www.dice.com/job-detail/7d678f32-6676-4f2d-a935-ba18f427f459 ## About the Role * Linux system administration * BMC TrueSight Server Automation (TSSA) * automated provisioning, patch management, and configuration management * scripting and automation workflows * performance tuning * large-scale infrastructure operations * and ITIL-aligned ITSM processes. Roles and Responsibilities: Leads administration and optimization of BMC TrueSight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management. Develops automation workflows to improve efficiency. Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning. Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance. Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06, * Provide Tier 2/3 operational support, troubleshoot complex issues, perform root cause analysis, and drive issues through resolution., * Hands-on experience performing the core responsibilities and using the technologies/processes identified above in an enterprise IT environment. * Able to work independently on assigned activities while coordinating effectively across engineering, operations, service management, and program teams. * Strong troubleshooting, documentation, communication, and follow-through skills; comfortable working in structured change and compliance environments. ## Description * Leads administration and optimization of BMC TrueSight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management. Develops automation workflows to improve efficiency. Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning. * Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance. Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06. The role works in an enterprise hosting environment and requires practical capability in linux system administration; bmc truesight server automation (tssa). Role & Responsiblities: * Leads administration and optimization of BMC TrueSight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management. Develops automation workflows to improve efficiency. Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning. Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance. Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06., * Use ITIL-aligned ITSM processes for incidents, changes, configuration tracking, approvals, and operational documentation. * Keep system/configuration records, technical documentation, status information, and implementation details accurate and current. * Monitor service/system performance, identify trends or risks, and take or recommend corrective action before issues affect service delivery. * Systems and services remain stable, supportable, documented, and compliant with operational standards. * Incidents and technical issues are diagnosed efficiently, root causes are addressed, and recurring problems are reduced. * Changes, patches, provisioning, maintenance, and onboarding activities are executed accurately through approved processes. Deliverables: * Provide accurate operational/technical inputs, maintain supporting records, and complete assigned sections or artifacts early enough for internal quality review and Government submission. * D-TEC-02 - Automation Scripts and Documentation: Develop and maintain automation code/scripts and supporting documentation in a Government-approved repository. Timing: As developed. * D-TEC-01 - Engineering Design Document / Implementation Plan: Document architecture/design, test plans, and implementation steps for new services or significant modifications and support Change Management approval. Timing: As required. * D-TEC-03 - Monthly System Performance & Availability Report: Provide system health, availability, SLA uptime, CPU/memory/storage trends, capacity forecasts, and service interruption summaries. Timing: Monthly, as agreed upon award. * D-TEC-04 - Root Cause Analysis (RCA) Report: Document the incident timeline, root cause, business impact, corrective actions, and recurrence-prevention measures for P1/P2 or major service-impacting incidents. Timing: Within 72 hours of incident resolution. * D-OM-01 - Monthly Patch Management Execution Report: Report patch compliance, success/failure rates, approved exceptions, and remediation plans. Timing: First day of each month. * D-ITSM-01 - CMDB Accuracy Report: Report CMDB audit results, data-accuracy metrics, discrepancies, and remediation actions needed to maintain accurate configuration-item inventory. Timing: First day of each quarter. * D-ITSM-02 - Change Management Process Report: Report RFC volume, change success rate and trends, and include ERB/CAB meeting minutes. Timing: First day of each month. * D-TEC-06 - Technical Documentation Library: Create and continuously maintain SOPs, configuration guides, and system-administration documentation reflecting the current environment. Timing: Initial delivery 60 days after award; continuously maintained. ## Related Videos - [Practical performance tuning for Serverless Java on AWS](https://www.wearedevelopers.com/videos/2075-practical-performance-tuning-for-serverless-java-on-aws) - [Dev & Test in the Cloud? 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