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# Desktop Support Engineer

- **Company:** Axiom
- **Location:** Davenport, IA, United States
- **Contract:** Contract
- **Skills:** Microsoft Windows, Desktop Computing, Desktop Environments, Network Troubleshooting, Network Connections, Network Routers, Diagnostic Tools, Enterprise Software Applications, Connectivity Problems, Peripherals, Laptops
- **Published:** September 3, 2026
- **Apply:** https://www.dice.com/job-detail/e451e747-22de-49ca-be97-3c298c4d9e5e

## About the Role

* Strong knowledge of Windows operating systems and desktop environments

 * Experience in hardware troubleshooting and replacement

 * Basic understanding of networking (LAN connectivity, switches, routers)

 * Ability to diagnose and resolve desktop, printer, and peripheral issues

 * Good communication and customer service skills

 * Ability to work independently in onsite support environments

Tools Required to Carry

Engineers must carry the following tools while attending onsite support requests:

 * Windows Laptop

 * LAN Cable

 * Console Cable

 * Screwdriver Toolkit

 * Basic IT troubleshooting tools

## Description

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery., We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location., * Provide on-site desktop and IT support for end users at the client location.

 * Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.

 * Install, configure, and maintain hardware, operating systems, and enterprise software applications.

 * Support network connectivity issues, including LAN troubleshooting.

 * Assist with device setup, replacement, and hardware installations.

 * Perform basic network troubleshooting using console access when required.

 * Document service activities and communicate updates to the service delivery team.

 * Follow client IT policies and security procedures while performing onsite tasks.


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