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# Full Stack Development

- **Company:** CareerCircle
- **Location:** Birmingham, AL, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Data Analysis
- **Published:** September 3, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/al/birmingham/810de835-4635-4b08-992c-aa2898f482df

## About the Role

* Any extensive experience in the following areas: Case Management, Legal, Technical Support,
 * 3+ years of call center experience, taking inbound or making outbound calls
 * Any experience talking to business owners
 * Experience handling calls in Oil & Gas, Power/Energy, or Human Resource industries

Key Skills

 * Critical Thinking
 * Investigative
 * Data Analysis/Analytical
 * Problem Solving, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Research
Marketing
Operations
Accounting
Oil and Gas
Professionalism
Case Management
Digital Channels
Business Valuation
Full Stack Development
Call Center Experience
Artificial Intelligence
Business Transformation
Service Delivery Improvement, Serve as the primary point of contact for owner inquiries via phone, email, and digital channels. Research and resolve a wide range of inquiries including:

 * Ownership and title questions
 * Revenue and payment inquiries
 * Tax documentation (1099s, W-9s)
 * Property and well-related issues
 * Accurately document all interactions within the case management system, ensuring full visibility and traceability
 * Proactively follow up on open or unresolved cases to ensure timely resolution
 * Partner cross-functionally with Land, Accounting, Marketing, and Operations teams to resolve complex issues
 * Identify and escalate systemic issues, recurring inquiries, and process breakdowns
 * Contribute to improving service delivery by providing insight into call drivers, trends, and owner pain points
 * Maintain a high standard of professionalism, empathy, and accuracy in all owner interactions


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