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# Team Lead Customer Intelligence - Experimentation

- **Company:** Just Eat Takeaway.com
- **Location:** Amsterdam, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** A/B Testing, Artificial Intelligence, Customer Data Management, Python (Programming Language), Raw Data, SQL Databases
- **Published:** September 4, 2026
- **Apply:** https://www.careerjet.nl/job/nl036db0f986a3abac78349e32ba30d6ae/eaa

## About the Role

Proven expertise in promotional mechanics, incentives, and their impact on Unit Economics. Ideally in a high-growth marketplace or e-commerce environment, supported by a Master's or PhD in a quantitative field (e.g., Econometrics, Mathematics, or Statistics)
Experimentation powerhouse - Proven experience with A/B testing frameworks and incrementality modeling.
Strategic mindset with a sharp business focus - you prioritize the big picture, you have a relentless focus on tangible impact, and you effortlessly translate business objectives into analytical insights.
Confidence in leading multiple projects, both from a content and stakeholder perspective - you are highly experienced at leading projects to a success, you have a clear vision on where the business should go next, and you drive the team's delivery on tangible results.
Strong analytical and technical skills - You possess in-depth knowledge of relevant tools and technologies, including SQL and Python.
Excellent business acumen and communication skills - Ability to manage large budgets and provide clear ROI projections to C-level stakeholders.
With a proven track record of creating data-driven storylines - you possess the rare talent of turning complex analytical findings into concise and actionable narratives for stakeholders at every level, including the CEO.

## Description

As a strategic leader in our Customer Intelligence team, you will Lead a high-impact analytics group focused on voucher and discount strategies. You will Deliver an evolved, experiment-led ecosystem to optimize growth and Care for our global markets by translating raw data into clear commercial opportunities. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention.
These are some of the key components to the position:
Lead and mentor a talented team, embedding a "test-and-learn" culture for high-stakes, data-driven decision-making.
Build a visionary roadmap to drive Targeted Value strategy across markets using sophisticated experimentation.
Construct top-down analytical storylines that provide clear conclusions and strategic recommendations to stakeholders.
Break silos by collaborating closely with cross-functional teams like Product, Marketing, and Sales.
Innovate by providing thought leadership on experimentation and new Artificial Intelligence (AI) technologies.
Translate customer data into cost-effective growth initiatives to maximize order frequency and mitigate churn.
Evolve our sophisticated experimentation ecosystem to optimize incremental order growth globally.
What will you bring to the team?


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