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# Support Engineer

- **Company:** Synsel Techniek
- **Location:** Delft, Netherlands
- **Experience:** Expert
- **Salary:** €2,900.0 - €4,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Desktop Computing, Topdesk
- **Published:** September 4, 2026
- **Apply:** https://wa.me/31683040638?text=Hoi%20Synsel!%20%F0%9F%91%8B%20Ik%20heb%20de%20vacature%20%22Support%20Engineer%22%20gezien%20en%20wil%20hier%20graag%20op%20solliciteren.%20%F0%9F%9A%80%0A%0Ahttp%3A%2F%2Fsynsel.nl%2Fvacature%2Fsupport-engineer-delft-17779155648890110663TuR

## About the Role

* 0-2 jaar relevante werkervaring, stages tellen mee
 * Basiskennis van Microsoft Windows en Microsoft 365
 * Bekendheid met Active Directory of Azure is een pré
 * Sterke communicatieve vaardigheden in het Engels, zowel mondeling als schriftelijk
 * Gestructureerde manier van werken en aandacht voor detail

## Description

* Als IT Support Engineer ben je verantwoordelijk voor het bieden van 1st line IT-ondersteuning en het oplossen van operationele IT-issues
 * Als IT Support Engineer bied je 1st line ondersteuning via telefoon, e-mail, selfserviceportal en op de werkplek
 * Je lost storingen op met betrekking tot werkplek, identity en standaardapplicaties
 * Je registreert, categoriseert en documenteert incidenten in TOPdesk
 * Als IT Support Engineer ondersteun je onboarding en setup van laptops, desktops en mobiele devices
 * Je monitort systemen en signaleert terugkerende of structurele problemen
 * Je werkt samen met 2nd line en engineering teams aan complexere cases en draagt bij aan kleine verbeteringen en standaardisatie

Het vinden van een nieuwe baan is spannend, dat begrijpen we maar al te goed. Je wilt weten waar je aan toe bent, wat je kunt verwachten, en hoe wij je kunnen helpen om die volgende stap te zetten.


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