> Markdown version of [/jobs/ext/2700594-content-designer](https://www.wearedevelopers.com/jobs/ext/2700594-content-designer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Content Designer - **Company:** Ministry of Justice - **Location:** UK - **Salary:** £42,914.0 - £46,182.0 - **Contract:** Temporary contract - **Skills:** User-Centered Design, Web Content Accessibility Guidelines - **Published:** September 4, 2026 - **Apply:** https://jobs.justice.gov.uk/careers/ApplicationMethods?jobId=21827&record=21827 ## About the Role · Design content for end-to-end services from concept to delivery, being responsible for content quality · Influence decisions, dealing with challenging situations and removing blockers to make sure content is user-centred, usable and accessible · Apply content standards and style guidelines to your work and supporting other content designers to make sure design standards are met · Implement content strategies and evaluating their impact to make sure user needs and business objectives are met · Work in a fast-paced environment with tight deadlines · Make complex language and processes easy to understand · Build long-term, strategic stakeholder relationships Essential Criteria: · Experience of creating and improving content to meet user needs, being responsible for developing clear and accessible content to communicate complex issues · Experience contributing to content strategies or identifying content solutions to meet both user needs and business objectives · Experience managing and influencing stakeholders, using data and insights to support content decisions · A demonstrable understanding of end-to-end journeys and experience of identifying where journey fixes or content improvements need to be made · Strong editing skills Desirable Criteria: · You're an active member of a design community, actively networking with others and contributing to ways of working and community activities such as content critiques · You're familiar with the criteria used on GDS service assessments., Communicating and Influencing Changing and Improving Delivering at Pace ## Description The Digital Delivery team at HMCTS is redesigning and rebuilding our Courts and Tribunal services around the needs of our users - ensuring our services are accessible, easy to use, digital (where necessary and appropriate) and well supported for all users. Within Digital Delivery, the User-Centred Design team works with HMCTS projects and programmes to support our core design principle of being user-led in everything we do. As a Content Designer, you'll work closely in your team with service and interaction designers as well as user researchers and analysts to deliver accessible, inclusive, and user-centred services. You will own the content and its quality throughout a user's journey and be experienced in using evidence, data and research to back up your decisions. Key Responsibilities · Be responsible for content quality as the content lead within your project or service, working within multidisciplinary teams. · Develop and contribute to content strategies to help digital services meet both business and user needs. · Lead on publishing guidance content to the GOV.UK website, building long-term relationships with stakeholders. · Initiate content improvements and influence decisions using data and evidence. · Champion accessibility and inclusion, making sure content meets WCAG 2.2 accessibility requirements. · Scope, create and improve user-centred content based on user feedback, research and data. · Manage and support other content designers, sharing good practice to improve quality and consistency across content. · Engage with, and contribute to, the HMCTS and cross-government content design communities., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. ## Related Videos - [The What, Why, Who and How of accessibility on the web](https://www.wearedevelopers.com/videos/403-the-what-why-who-and-how-of-accessibility-on-the-web) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Preventing Accessibility Issues Instead Of Fixing Them](https://www.wearedevelopers.com/videos/804-preventing-accessibility-issues-instead-of-fixing-them) - [Mastering Keyboard Accessibility](https://www.wearedevelopers.com/videos/820-mastering-keyboard-accessibility) - [Blazing Accessibility Basics](https://www.wearedevelopers.com/videos/568-blazing-accessibility-basics) - [Insight into AI-Driven Design](https://www.wearedevelopers.com/videos/1016-insight-into-ai-driven-design) ## Related Articles - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [Find all accessibility problems in a page to take part in the CODE100 final!](https://www.wearedevelopers.com/magazine/507-find-all-accessibility-problems-in-a-page-to-take-part-in-the-code100-final) - [Dev Digest 133 - Back to Front](https://www.wearedevelopers.com/magazine/474-dev-digest-133-back-to-front) - [Are design and development really just the same thing?](https://www.wearedevelopers.com/magazine/520-are-design-and-development-really-just-the-same-thing) - [Declarative Design and a fresh take on collaboration with developers](https://www.wearedevelopers.com/magazine/595-declarative-design-and-a-fresh-take-on-collaboration-with-developers)