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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Bus Network Performance Specialist - **Company:** West Midlands - **Location:** Birmingham, UK - **Salary:** £45,728.0 - £50,778.0 - **Contract:** Temporary contract - **Skills:** Data Analysis, Spreadsheets, Databases, Data Systems, Operational Data Store, Performance Monitor - **Published:** September 4, 2026 - **Apply:** https://www.wmjobs.co.uk/external-redirect-registration?JobId=275268&LinkSource=JobDetails ## About the Role * Experience of analysing and interpreting complex datasets from multiple sources * Experience of producing reports, dashboards and performance information for a range of audiences * Experience of partnership working with multiple stakeholders * Ability to manage time effectively, prioritise tasks and work flexibly to meet deadlines * Advanced analytical and problem-solving skills * Strong knowledge of spreadsheets, databases and data analysis tools * Ability to interpret performance data and present findings clearly * Ability to communicate complex technical information to non-technical audiences * Strong collaborative skills, with the ability to work effectively across teams and with external partners ## Description We're looking for a Bus Network Performance Specialist to join our team and play a key role in understanding and improving the performance of the bus network across the West Midlands. This is an opportunity to take complex operational data and turn it into meaningful insight that is customer focused, helps shape decisions, improve services and deliver better outcomes for passengers. You'll be responsible for analysing, interpreting and reporting on bus network performance, using weekly data from operators and a range of data systems to monitor punctuality, reliability and wider network performance. Your insight will provide an important evidence base for colleagues developing schemes and interventions, helping them understand how the network is performing both operationally and strategically. You'll also have responsibility for commissioning and managing additional data and survey activity, working closely with our Customer Intelligence team, and external data providers, to identify and develop the information needed to strengthen our understanding of the network. We're looking for someone who is naturally curious, inquisitive and keen to learn. You'll need to be confident analysing and interpreting data, but just as importantly, you'll be able to explain what that data means, presenting it in a manner accessible to our audience, and use it to influence decisions. Most importantly, you'll be joining a great team where your work will have a tangible impact. The insight you provide will help guide operators and local authority partners, support improvements to the bus network and ultimately help make people's journeys across the West Midlands better. Please note, this is a 2-year fixed term contract. What you will be doing * Support the development, monitoring and evaluation of bus network performance strategies across the West Midlands * Support business cases, funding submissions and investment proposals * Work collaboratively with local authorities and stakeholders to identify opportunities for bus priority measures and network improvements * Develop and maintain effective working relationships with bus operators, local authorities, partnership bodies, external data providers and internal teams * Work closely with the Bus Partnerships and Bus Services Teams to monitor performance outcomes * Collect, manage, analyse and interpret operational, performance and survey data from a wide range of internal and external sources * Monitor compliance with bus service standards and infrastructure commitments * Produce regular performance reports, dashboards and datasets for internal and external stakeholders * Commission and manage surveys and primary data collection exercises and analyse findings, We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Frontend Performance Testing in practice](https://www.wearedevelopers.com/videos/8-frontend-performance-testing-in-practice) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)