> Markdown version of [/jobs/ext/2703494-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2703494-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** BCIC Swiss
- **Location:** München, Germany
- **Salary:** €44,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Jabber, Microsoft Office, Network Connections, Diagnostic Tools, Computer Equipment, Laptops
- **Published:** September 4, 2026
- **Apply:** https://www.adzuna.de/details/5867651848

## About the Role

1.Must hold a valid work permit in Germany

2.Several years of experience in the IT field

3.Local language (German) & English fluency mandatory .

## Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Schudle visit,on-site) "IT Support Specialist" in Germany .

Tasks

️ Provide first- or second-level contact and problem resolution for customer issues.

️ Work with third-party vendors to remediate complex AV issues as needed.

️Provide timely communication on issue status and resolution.

️ Maintain ticket updates for all reported incidents.

️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

️ Should have basic knowledge of the Mac operating system to support Apple PC users.

️ Install, upgrade, support, and troubleshoot printers and computer hardware.

️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.


## Related Videos

- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [How to Find Tech Jobs in Berlin](https://www.wearedevelopers.com/magazine/291-how-to-find-tech-jobs-in-berlin)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette)