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# Implementation Specialist

- **Company:** SIDEGUIDE TECHNOLOGIES INC.
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Salary:** $190,000.0 - $265,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Customer Data Management
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/implementation-specialist-firecrawl-8909460

## About the Role

Experience: 3+ years in a customer-facing technical role or equivalent

Visa: Must be legally authorized to work in the United States. We're not able to sponsor visas right now, though that may change down the line., * You've done implementation, forward-deployed, solutions, or customer-facing engineering, ideally at a developer, API, or AI-infra product

## Description

* Own customer onboarding end to end: land in their environment, scope the integration, and get them to production fast
 * Get hands-on with the product against real customer data, build the integration and solve the problems that block go-live
 * Run technical discovery: diagnose where a customer's extraction or pipeline breaks, and know whether it's usage, a bug, or a real product gap
 * Turn a successful launch into adoption and expansion, and partner with the revenue team to hit team targets
 * Be the trusted technical voice during rollout, and bring what you learn in the field back to product and engineering
 * Know when to solve it yourself and when to pull in engineering, * A pure backend engineer who doesn't want to be in front of customers
 * A project manager who coordinates rollouts but can't build
 * Someone who needs a fully-built playbook before they can run


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