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# Software Engineer

- **Company:** OmniSolve Inc.
- **Location:** Vienna, VA, United States (Remote available)
- **Experience:** Starter
- **Contract:** Internship / Graduate position
- **Skills:** HTML, JavaScript (Programming Language), Computer-Aided Design, Agile Methodology, Artificial Intelligence, BASIC (Programming Language), Cascading Style Sheets (CSS), Configuration Management Databases, Code Review, Software Debugging, Integrated Development Environments, Machine Learning, Scrum Methodology, Systems Development Life Cycle, ServiceNow Application Engine, Software Deployment, Software Engineering, ServiceNow IT Service Management, Client Side Scripting, SOAPAPI, AngularJS, Material UI, Information Technology, Software Version Control, Servicenow
- **Published:** September 4, 2026
- **Apply:** https://www.wayup.com/i-j-Software-Engineer-Omnisolve-INC-736721791815511/

## About the Role

Public Trust / Moderate Background Investigation (MBI) Tier 2. Must be a US Citizen, Green Card or H1b or EAD visa holder. If not a US Citizen, then must have maintained residence in the USA for three contiguous years. Short vacations are not included in the three (3)- year requirement.
Requirements/Education
Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or related field OR Associate's degree with relevant technical experience OR equivalent combination of education and experience
1-2 years of IT experience or recent graduate with relevant internship experience
6+ months of hands-on ServiceNow experience (professional, academic, or personal development instance)
Description of the Position :
We are seeking a motivated ServiceNow Junior Developer to join our team and grow their skills in developing and maintaining ServiceNow applications. This position will support a high-profile federal government contract so candidate must be willing to undergo the federal clearance process. The ideal candidate will have foundational knowledge of ServiceNow platform capabilities, a strong desire to learn, and the ability to work on ITSM, ITOM, CMDB, and emerging AI technologies including NowAssist under the guidance of senior team members., 6+ months of hands-on ServiceNow experience (professional, academic, or personal development instance)
Basic understanding of ITSM processes and concepts
Exposure to ITOM and CMDB fundamentals
Awareness of AI technologies and interest in learning NowAssist capabilities
Familiarity with ServiceNow Studio and development environment
Basic understanding of version control concepts
Knowledge of software development lifecycle (SDLC)
Ability to read and understand technical documentation
Basic debugging and troubleshooting skills
ServiceNow Certified System Administrator (CSA) - Required or ability to obtain within 6 months
Basic proficiency in JavaScript
Hands-on experience with ServiceNow scripting concepts (Business Rules, Client Scripts, UI Policies)
Hands-on experience with HTML, CSS, basic AngularJS
Basic knowledge of REST/SOAP web services
Understanding of relational databases and SQL basics
Interest in learning Virtual Agent and AI-powered automation
Basic understanding of ITIL framework
Security Clearance: Ability to obtain and maintain a government security clearance (Public Trust).
Nice to have skills:
Experience supporting Federal clients.
Experience supporting GSA.
ServiceNow Fundamentals or AI & ML Micro-Certification
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) in ITSM
Completed NowAssist or AI/ML training modules
Experience with Agile/Scrum methodologies
Exposure to Flow Designer or Workflow Editor
Basic knowledge of Integration Hub
ITIL v4 Foundation certification or willingness to obtain
Soft Skills
Strong desire to learn and grow technical skills
Good problem-solving and analytical abilities
Effective written and verbal communication skills
Ability to work collaboratively in a team environment
Detail-oriented with commitment to quality
Self-motivated and proactive in seeking knowledge
Ability to accept constructive feedback and apply learnings
Time management skills and ability to meet deadlines
Adaptability to changing priorities and technologies

## Description

Application Development & Configuration
Assist in developing and configuring ServiceNow applications across ITSM, ITOM, and CMDB modules
Create and modify forms, lists, views, and basic UI components
Develop simple workflows, business rules, UI policies, and client scripts
Support integration development with third-party systems
Learn and assist with NowAssist configuration and AI-powered features
Participate in Service Portal customization and widget development
Technical Support & Maintenance
Troubleshoot and resolve basic technical issues in ServiceNow applications
Perform routine platform maintenance tasks and configurations
Create and maintain update sets for code deployments
Conduct basic testing and quality assurance activities
Document technical solutions and configurations
Assist with platform upgrades and testing
ITSM, ITOM & CMDB Support
Configure and customize ITSM processes (Incident, Problem, Change, Service Catalog)
Support ITOM implementations including Discovery and Service Mapping
Assist with CMDB data modeling and CI relationship configurations
Help maintain data quality and integrity in the CMDB
Support implementation of NowAssist features in ITSM workflows
Learning & Development
Participate in training programs and ServiceNow certification courses
Shadow senior developers and learn best practices
Stay current with ServiceNow releases and new features
Contribute to team knowledge sharing and documentation
Learn about AI/ML capabilities and Virtual Agent development
Attend team code reviews and technical discussions
Collaboration
Work closely with senior developers, architects, and business analysts
Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
Communicate progress and blockers effectively to team members
Support end-users with basic technical questions
Contribute to continuous improvement initiatives


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