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# Desktop Support Technician

- **Company:** ALL JOBS 8,LLC
- **Location:** Lafayette, IN, United States
- **Experience:** Experienced
- **Salary:** $39,000.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, IT Management, Networking Hardware, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Motherboard, Software Troubleshooting, Peripherals, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://www.careerjet.com/job/uscaebd1e15de9a6f02dee60c7fd5a2637/eaa

## About the Role

Experience with asset management
3 to 6+ years' experience supporting PC Hardware and software, comfortability with limited support for server and network equipment
Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well
Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues
Get work done independently; dependable availability to work scheduled hours
Ability to handle multiple projects
Experience working in an enterprise environment
Ability to independently lift up to 40lbs, bend, crawl in order to support customer computer systems
Ability to be on feet and physically walk potentially a good portion of the day while visiting customers work areas
Ability to work with strong personalities
Must be coachable, and a team player able to meet customer expectations regularly and respond well to feedback from leadership
Trusted to work proactively given limited site IT Leadership

## Description

At , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is looking for a qualified Desktop Support Technician to support the team onsite in Lafayette, IN.
Duties and Responsibilities:
Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware
Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware
Perform install, move, add, and change
Large IMAC events expected for client printer migration and PC refreshes
Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention
Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site
Back up and burn end user data
Assist in developing and documenting improvements to current processes
Assist other coworkers in resolution of end users' technical issues across the program
Assist Site Leader in the execution of established processes and escalations
Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment
Perform backup, recovery, and security procedures both planned or during emergency
Follow established procedures to detect, diagnose, and accurately report outage of critical site applications
Assist with diagnoses of network hardware and performance problems
Perform approved installation, configuration, and maintenance of physical network
Perform network system administration task both planned or during emergency


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