> Markdown version of [/jobs/ext/2705564-technical-support-representative-specialist](https://www.wearedevelopers.com/jobs/ext/2705564-technical-support-representative-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Representative Specialist - **Company:** WorldPay - **Location:** Cincinnati, OH, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Antivirus Softwares, Backup Devices, Data Integrity, Microsoft Exchange Server, Microsoft Office, Network Architecture, Citrix Systems, Wide Area Networks, File System Security, User Accounts - **Published:** September 4, 2026 - **Apply:** https://www.dice.com/job-detail/c084644d-9e1c-4a10-a52c-7aaba2a82e8b ## About the Role * Experience providing end-user LAN/WAN support for Windows XP/Vista/7, and MS Office 2003/2007/2010/2013. * Expertise with anti-virus and backups. * We prefer experience supporting Windows 2003/2008/2008R2 and a background troubleshooting MS Exchange and supporting Citrix. * A bachelor's in CIS, Business, or related field, or three years of equivalent experience. ## Description Make your mark at one of the biggest names in payments. We're looking for a Technical Support Representative to join our ever-evolving Workstation Asset Management team and help shape the future of global commerce. What you'll own * Providing technical support regarding network infrastructure, internal desktops and clients, servers, and software. * Performing account management that includes adding and deleting users, creating new user accounts, and modifying accounts. * Maintaining passwords, data integrity, and file system security. * Communicating highly technical information in layman terms to non-technical users. ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes) - [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)