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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Platform Engineer, AI Enablement - **Company:** Zocdoc, Inc. - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $210,000.0 - $270,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Software Quality, Continuous Integration, Programming Tools, Distributed Systems, Software Engineering, Build Management - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/staff-platform-engineer-ai-enablement-zocdoc-8059434 ## About the Role * Have 7+ years of experience building or evolving internal developer platforms, productivity tooling, or CI/CD systems used by multiple teams * Have designed and operated distributed systems in AWS or similar cloud environments * Bring strong judgment around platform abstractions and APIs - knowing when to standardize and when to stay flexible * Can take ambiguous problems, break them into deliverable pieces, and drive them to measurable outcomes * Communicate technical trade-offs clearly to both technical and non-technical audiences - translating engineering concepts into terms that resonate with stakeholders outside of software development * Treat adoption as a first-class engineering problem, not an afterthought - and know that adoption across non-technical teams requires an even higher bar of empathy and communication * Have experience (or strong, informed opinions) building guardrails, access controls, and safe onboarding paths for non-engineers using AI tools * Are motivated by enabling other engineers and non-technical builders to work reliably, safely, and with confidence * Value learning, curiosity, and operational excellence - and model those qualities for the team * Are comfortable in fast-moving, high-change environments where priorities evolve and alignment requires active investment * Have integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity * Hold a Bachelor's degree in CS, Math, Engineering, or a related field (or equivalent practical experience) * Strategy vs. Execution Split * ~20% Strategy and Influence (contributing to platform direction, participating in cross-team alignment, surfacing trade-offs and priorities) * ~80% Hands-On Technical Leadership (designing and building platform capabilities, reviewing architecture and code, partnering with teams on adoption and iteration) ## Description * Design and build platform services and solutions that are secure, scalable, and intentionally easy to use - including CI/CD pipelines, developer tooling, shared infrastructure patterns, and AI-powered developer workflows * Contribute to the technical direction of Zocdoc's internal developer platform, including paved roads, tooling, and shared workflows for both engineering and non-engineering builders * Build and maintain opinionated platforms and guardrails that enable non-technical teams to safely create, share, and operationalize AI tools - without introducing security vulnerabilities, access control failures, or operational bottlenecks * Define and evolve the software development lifecycle for non-traditional builders: access controls, credential management, testing patterns, on-call/support paths, and contribution workflows * Collaborate across teams to understand real developer pain points and non-technical stakeholder needs; validate platform bets; and drive adoption of platform capabilities across both audiences * Own and deliver high-impact platform investments end to end - from problem framing through implementation and rollout * Improve measurable outcomes such as build times, deployment safety, AI tool adoption rates, and operational simplicity * Champion platform-as-product thinking by treating internal engineers and non-technical builders as first-class users - and continuously refining the experience based on their feedback * Advance platform capabilities in AI-assisted development, helping shape how all Zocdoc builders use AI in their daily workflows with the right guardrails for safety, quality, and testability * Work with cutting-edge generative AI tools and technology to accelerate platform development and model best practices for the broader organization * Mentor engineers and technologists across the business and raise the bar for technical design and code quality * Ensure platform patterns align with security, compliance, and reliability expectations without becoming a bottleneck ## Related Videos - [Let's Talk Quality! - Lilia Gargouri](https://www.wearedevelopers.com/videos/1815-let-s-talk-quality-lilia-gargouri) - [Answering the Million Dollar Question: Why did I Break Production?](https://www.wearedevelopers.com/videos/1171-answering-the-million-dollar-question-why-did-i-break-production) - [AI Pair Programming with GitHub Copilot at SAP: Looking Back, Looking Forward!](https://www.wearedevelopers.com/videos/1546-ai-pair-programming-with-github-copilot-at-sap-looking-back-looking-forward) - [Empowering Thousands of Developers: Our Journey to an Internal Developer Platform](https://www.wearedevelopers.com/videos/1519-empowering-thousands-of-developers-our-journey-to-an-internal-developer-platform) - [Let’s Talk Quality!](https://www.wearedevelopers.com/videos/100012-let-s-talk-quality) - [Platform Engineering vs. DevOps Why not both?](https://www.wearedevelopers.com/videos/885-platform-engineering-vs-devops-why-not-both) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Transforming Software Development: The Role of AI and Developer Tools](https://www.wearedevelopers.com/magazine/527-transforming-software-development-the-role-of-ai-and-developer-tools) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [Never delegate the understanding](https://www.wearedevelopers.com/magazine/749-never-delegate-the-understanding)