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# Premier Support Engineers (PSEs)

- **Company:** DATADOGS, LLC
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $81,000.0 - $108,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Programming, Linux
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/technical-support-engineer-2-premier-nyc-japanese-speaking-datadog-9054757

## About the Role

* Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
 * A tinkerer with some programming experience and a basic knowledge of Linux
 * Self-motivated, detail-attentive, and have a desire for continuous learning
 * A critical thinker who defaults to a client-centric approach
 * A decision maker but know when the decision should be escalated
 * Have been in a Premium/Enterprise technical support role previously
 * Knowledgeable of current infrastructure and monitoring solutions and technologies
 * Able to work a rotating schedule that requires weekend availability
 * Fluent in written and spoken Japanese

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.



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