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# Information Technology and Applications - IT Operations Specialist

- **Company:** Denken Solutions
- **Location:** Las Vegas, NV, United States
- **Experience:** Expert
- **Salary:** $61,965.0 - $81,964.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, DevOps, Monitoring of Systems, Information Technology Operations, Automation of Marketing, Transmission Control Protocol (TCP), Web Applications, Real Time Systems, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://www.careerjet.com/jobad/us72356885b9b1b667de55ce97aa730147

## About the Role

* Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment.
 * Familiarity with monitoring tools, cloud diagnostics, or automation platforms.
 * Comfortable collaborating with DevOps / Infrastructure teams.
 * 5+ years of relevant technical experience.

## Description

* We're looking for a hands-on Operations Specialist to support our Technical Operations (TechOps) function.
 * The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
 * This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations., * Shadowing and documenting live operational workflows, dependencies, and system interactions.
 * Mapping technical processes and identifying bottlenecks or inefficiencies.
 * Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows.
 * Drafting clear process documentation and improvement recommendations.
 * Communicating findings to both technical and non-technical stakeholders.
 * Strong technical documentation and analytical capability.
 * Excellent communication and interpersonal skills.
 * Fast-paced, mission-critical operations center supporting real-time systems.
 * Prior hands-on experience in at least two of the following:
 * Windows workstation support.
 * Real-time operations or command-center environments.
 * TCP/IP networking or systems administration.
 * Web application or infrastructure troubleshooting.


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