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# IT Technician

- **Company:** Diamond Bar
- **Location:** Diamond Bar, United States
- **Salary:** $43,056.0 - $47,840.0
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Tablet Computers
- **Published:** September 4, 2026
- **Apply:** https://www.dice.com/job-detail/37b188e2-24ab-4da9-854c-a137774a7b12

## About the Role

<>Qualifications <>We are looking for a candidate who brings a mix of technical capability and stellar communication skills:

 * <>Education/Experience: CompTIA A+ certification is preferred, OR 1?2 years of equivalent hands-on IT support experience.
 * <>Communication: Strong verbal and written communication skills with a knack for translating technical jargon for non-technical users.
 * <>Customer Service: Prior experience in a call center or phone support environment is a major plus.
 * <>Physical/Logistical: Ability to work onsite daily at our Diamond Bar location and assist with moving/organizing IT equipment.

## Description

<>NOTE: This role requires you to be onsite 5 days a week. <>About the Role <>We are seeking a detail-oriented, customer-focused IT Technician to join our growing team in Diamond Bar. In this role, you will be the backbone of our daily IT operations?handling everything from hands-on hardware prep and inventory control to providing top-tier support for our end users. <>If you are a proactive problem solver who excels at both the technical and interpersonal sides of IT support, we want to hear from you! <>Key Responsibilities <>As an IT Technician, your day-to-day tasks will include, but are not limited to:

 * <>Hardware Deployment: Image, configure, and prepare laptops and tablets for deployment.
 * <>Inventory & Logistics: Assist with receiving incoming equipment, managing physical inventory, and keeping our IT storage spaces organized and clean.
 * <>End-User Support: Maintain a high level of customer service, utilizing both your technical troubleshooting and strong soft skills to assist team members.
 * <>Ticket Management & Documentation: Document all incoming technical issues and route/escalate them to the appropriate IT specialty teams as needed.
 * <>Team Collaboration: Follow direction from the IT Support Supervisor to execute daily priorities and adapt to shifting business needs.


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