> Markdown version of [/jobs/ext/2707546-it-service-desk-professional](https://www.wearedevelopers.com/jobs/ext/2707546-it-service-desk-professional). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Service Desk Professional

- **Company:** Tranzeal, Inc.
- **Location:** Malvern, PA, United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Information Systems, Computer Literacy, Network Troubleshooting, Microsoft Software, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://www.dice.com/job-detail/f4e43daa-e817-4472-8f2f-f27b0f077a42

## About the Role

* Associate's degree in Computer Science/Information Systems (or similar technical major) from an accredited college
 * Six months of related experience
 * A combination of related experience and/or technical certifications may be considered in lieu of the educational requirements
 * Demonstrated ability to solve issues with healthcare/clinical applications
 * Knowledge of computer, printer, and network troubleshooting and installation procedures
 * Demonstrated ability to diagnose and troubleshoot Microsoft products
 * Demonstrated ability to work in a team environment, as well as independently
 * Superior customer service skills and phone etiquette
 * Excellent documentation skills



## Related Videos

- [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai)
- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Microservices? Monoliths? An Annoying Discussion!](https://www.wearedevelopers.com/videos/970-microservices-monoliths-an-annoying-discussion)
- [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney)
- [Giving AI eyes: How to build a dashboard you can't see](https://www.wearedevelopers.com/videos/100193-giving-ai-eyes-how-to-build-a-dashboard-you-can-t-see)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)