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# Service Desk Technician

- **Company:** Experis
- **Location:** Boise, ID, United States
- **Salary:** $49,920.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Software Engineering, Peripherals
- **Published:** September 4, 2026
- **Apply:** https://www.experis.com/en/job/410467/service-desk-tech-2

## About the Role

+ Knowledge of basic network troubleshooting and hardware configuration
 + Ability to work independently or as part of a team
 + Strong communication and customer service skills
 + Familiarity with help desk ticketing systems and technical support procedures

## Description

+ Respond to helpdesk tickets and provide in-person technical support to users
 + Collaborate with vendor support contacts to resolve hardware and software issues
 + Build and configure new user workstation equipment, including PCs, peripherals, and software
 + Troubleshoot network, software, and printing problems to ensure seamless operations
 + Assist in defining system standards, performing testing, and maintaining hardware and software products
What's Needed?

 + Experience supporting desktop computing equipment and software


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