> Markdown version of [/jobs/ext/2707839-practice-manager-it-service-support-and-operations](https://www.wearedevelopers.com/jobs/ext/2707839-practice-manager-it-service-support-and-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Practice Manager - IT Service, Support and Operations - **Company:** IMCS Group - **Location:** Dallas, TX, United States - **Experience:** Expert - **Salary:** $187,200.0 - **Contract:** Temporary contract - **Skills:** Agile Methodology, Health Information Technology, Scrum Methodology, Requirements Management, Software Engineering - **Published:** September 4, 2026 - **Apply:** https://www.careerbuilder.com/job-details/practice-manager-it-service-support-and-operations-telecom-telecom-product-management-dallas-tx--ffa3af79-a332-4d1a-bc43-00cd6b46eef4 ## About the Role A skilled and motivated Product Owner to lead product development efforts in an Agile environment. The ideal candidate will define and communicate product vision, manage and prioritize the product backlog, and collaborate with stakeholders to gather requirements and translate them into actionable user stories. Work closely with development teams to ensure clarity of features, lead sprint planning and reviews, and adjust priorities based on feedback and evolving business needs., No, The candidate must be willing to provide the support needed for Offshore team at times required., Agile Programming Methodologies, Backlog Prioritization, Call Centers, Customer Support/Service, Diversity Recruiting, Establish Priorities, Finance, Fortune 500 Customers, Health Information Technology, Management of Information Systems/Technology (MIS), Offshoring, Operational Support, Product Backlog, Product Development, Product Management, Requirements Management, Scrum Project Management and Software Development, Sprint Planning, Team Player ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Coffee with Developers - Cassidy Williams - ](https://www.wearedevelopers.com/videos/912-coffee-with-developers-cassidy-williams) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) ## Related Articles - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)