> Markdown version of [/jobs/ext/2708228-systems-analyst-help-desk-analyst-in-fort-lauderdale](https://www.wearedevelopers.com/jobs/ext/2708228-systems-analyst-help-desk-analyst-in-fort-lauderdale). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Systems Analyst / Help Desk Analyst in Fort Lauderdale

- **Company:** Energy Jobline
- **Location:** Fort Lauderdale, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Microsoft Windows, Active Directory, ActiveSync, Google Chrome, Information Technology Consulting, Firefox, Virtual Private Networks (VPN), Microsoft Office, OpenVPN, TCP/IP, Cisco WebEx, Adobe, Information Technology
- **Published:** September 4, 2026
- **Apply:** https://www.energyjobline.com/job/systems-analyst-help-desk-analyst-fort-lauderdale-31430208

## About the Role

We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced IT consulting firm., * Bilingual is a plus - English and Spanish Ability

 * Certifications are a Plus.
 * Desired Qualifications 3+ years' experience in a technical support
 * Previous experience in IT, computer science, or other related fields
 * Strong problem solving and critical thinking skills
 * Ability to learn new technologies quickly
 * College Degree is a plus

## Description

* Being able to work on helpdesk trouble tickets and follow up on them (daily basic)
 * Troubleshooting ability
 * Active Directory and Office 365 account management (create, disabled, Password resets)
 * Office 365 email account requests (knowledge of ActiveSync and Exchange account setup on Mobile Device)
 * Ability to Support and troubleshoot Windows Operating System, Microsoft Office applications, and Third-party Application like java, adobe, chrome, Firefox, etc
 * Support Microsoft Teams, Zoom, WebEx
 * Install and provisioning Windows client OS
 * Mapping Printers and Network Drives
 * Troubleshoot PC peripherals such as webcams, , USB printer, etc.
 * TCP/IP knowledge to troubleshoot basic problems on LAN
 * Knowledge of VPN Configuration (OpenVPN, PPTP, etc.)
 * Maintaining IT team support documentation
 * Being able to follow instructions and collaborate with Co-workers


## Related Videos

- [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey)
- [WeAreDevelopers LIVE – AI and Privacy, On-Device AI and More](https://www.wearedevelopers.com/videos/1779-wearedevelopers-live-ai-and-privacy-on-device-ai-and-more)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps)
- [WeAreDevelopers LIVE - CSS or BS?](https://www.wearedevelopers.com/videos/1850-wearedevelopers-live-css-or-bs)
- [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)