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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Ghost Inc - **Location:** Los Angeles, CA, United States - **Experience:** Expert - **Salary:** $85,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, JIRA, Microsoft Azure, Software as a Service, Cloud Computing, CompTIA Security+, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Ghost (Backup Software), Information Technology Operations, Virtual Private Networks (VPN), Python (Programming Language), Microsoft Office, Network Architecture, Network Administration, Windows PowerShell, Remote Desktop Services, Cloud Services, Software Deployment, TCP/IP, Virtual Local Area Networks, Network Routers, Scripting, Computer Networking Systems, Google Cloud, Firewalls (Computer Science), Information Technology, Patch Management, Gsuite, Cloud Migration, Zendesk, Network Server, Servicenow - **Published:** September 4, 2026 - **Apply:** https://startup.jobs/it-manager-ghost-9763486 ## About the Role * Bachelor's degree in Computer Science, Information Technology, or a related field preferred. * 5+ years of experience in IT support, systems administration, or network engineering, including hands-on ownership of day-to-day IT operations. * Proven experience managing IT budgets, software costs, and vendor contracts. * Expertise in Windows and Mac environments, Google Workspace, Active Directory, Group Policy, and Office 365 administration. * Strong knowledge of networking (TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls). * Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. * Experience with ITSM tools (e.g., ServiceNow, Jira, or Zendesk). * Experience negotiating vendor contracts and managing third-party IT service providers. * Certifications such as CCNA, MCSE, AWS Certified SysOps Administrator, or CompTIA Security+ are a plus. * Familiarity with scripting languages (e.g., PowerShell, Python) is a plus. * Strong project management, communication, and organizational skills, with the ability to manage multiple initiatives and priorities simultaneously. * Ability to operate independently, set priorities, and drive projects to completion with minimal oversight. * Strong attention to detail and a customer-focused mindset. ## Description We are seeking an IT Manager to own our IT operations, systems administration, and help shape how our IT function scales as Ghost grows. This role combines hands-on technical ownership with day-to-day troubleshooting, infrastructure planning, vendor management, and security best practices. The ideal candidate brings strong experience in systems administration, network administration, IT security, and vendor/budget management, and is comfortable working as a hands-on owner of Ghost's technology environment. This role will work onsite in our office in Los Angeles (mid-city)., * Own IT operations, providing hands-on support for desktop, laptop, and mobile devices, and building scalable processes for hardware, software, and network-related issues. * Diagnose and resolve IT problems across workstations, servers, and cloud-based applications, identifying root causes and implementing fixes that reduce recurring issues. * Serve as the primary administrator for all of Ghost's internal systems, platforms, and tools, including Windows and macOS environments, Google Workspace, and other cloud services. * Manage and continuously improve our network infrastructure, including firewalls, VPNs, switches, and routers, to ensure secure, reliable, and scalable connectivity as the company grows. * Oversee software deployment, patch management, and remote desktop services. * Manage vendor and third-party provider relationships, including contract negotiations and procurement, to ensure reliable and cost-effective IT services. * Manage software costs: own the budgeting, tracking, and forecasting of software and IT spend, and negotiate renewals and contracts to control costs. * Evaluate Ghost's current tech stack and make recommendations to reduce overall spend, continuing to manage and optimize vendor spend over time. * Maintain and strengthen our IT security practices, including endpoint protection, data encryption, and access control. * Lead IT projects from planning through execution, including system upgrades, cloud migrations, and cybersecurity initiatives. * Develop, own, and enforce IT policies, documentation, and standard operating procedures (SOPs) company-wide. ## Related Videos - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)