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# Implementation Specialist

- **Company:** RAIN, Inc
- **Location:** New York, United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Data Analysis, SQL Databases
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/implementation-specialist-rain-xyz-8721831

## About the Role

Rain is seeking a detail-oriented, passionate Implementation Specialist to join our team. In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings., * Bachelor's degree in Business, Analytics, Economics, or a related field.

 * 0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
 * Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
 * Excellent communication skills and ability to work cross-functionally with diverse teams.
 * Ability to work independently and take ownership of tasks while collaborating with team members.

Desirable but not mandatory

 * Experience in the financial services or credit card industry.
 * Familiarity with SQL and other data query tools.
 * Knowledge of customer onboarding best practices in a tech-driven environment.

## Description

* Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
 * Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
 * Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
 * Support the design of onboarding workflows for new business customers.
 * Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
 * Work with product managers to define business requirements for onboarding and create user stories.


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