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# Manager - API Products

- **Company:** SYW MASTER LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), JSON, CURL, Systems Integration, Postman, Data Analytics, Api Design, Api Management, Web Api
- **Published:** September 4, 2026
- **Apply:** https://startup.jobs/shop-your-way-senior-manager-api-product-lead-shop-your-way-6380902

## About the Role

* Experience building developer facing products and an appreciation for the "developer" persona. Have a point of view and a perception on what makes a "good" developer experience.
 * Familiarity and experience evaluating and enabling experience across the broad spectrum of "Developer" touch points - Developer Documentation / Portal, Sandbox, other external and internal tools.
 * Broad Appreciation of API design principles and a maturity to understand e2e Integration Experience as perceived by a developer.
 * Not a coder but comfortable enough to use and demo the API Product being built. Ability to make API requests (JSON),make API calls with Postman/Curl.
 * Prior experience building KPIs/Metrics focused on Developer Interactions particularly concepts such as TTFHW (Time to First Hello World) and others as appropriate.
 * Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, product managers and senior business leaders).
 * Have a strong degree of technical fluency that allows you to communicate with and understand your target audience (developers), translating their needs into clear product strategy.
 * Bachelor's degree required, MBA preferred

## Description

As a Senior Manager - API Products, this role is responsible for creating and managing a suite of APIs responsible for payment acceptance. This is an opportunity to make a meaningful impact and create value for our Members through flexible tools that allow Partners to leverage Shop Your Way capabilities within partner experiences. In this role, you will join a team committed to being delivery-focused and creating the best possible customer experience, working towards an ambitious roadmap to differentiate payments and loyalty., * Product Owner for the API team which is responsible to build products that enable simple and flexible server-side APIs.

 * Own, maintain and evolve existing APIs (v1/payments) as well as play a key role in enabling future features & functionality.
 * Own and drive a product roadmap that meets business goals, achieves key performance indicators, and provide a world-class customer experience
 * Deliver a new Partner Portal, Developer Portal, module catalog, and related Partner APIsEnsure all APIs are developed with for externalization from the start
 * Help Partners understand opportunities to introduce Shop Your Way capabilities into their customer solutions
 * Partner with customers, partners, and internal teams to understand and define product needs
 * Collaborate with the executive team, Design, Engineering, Marketing, Sales, and Customer Success to build an end-to-end experience
 * Lead feature definition and prioritization, internally informed by data analytics, product metrics, user experience research, competitive and market analysis, internal stakeholders and business goals
 * Collaborate with stakeholders and partner with engineers and designers to deliver high-quality experiences
 * Provide clear vision and documentation, including use cases and product requirements to support UX design, development, and operations support
 * Build and present executive product updates, including performance metrics, delivery status, and roadmap updates
 * Build a world-class Product Management team and mentor leaders and product managers on the team


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