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# Mainframe Operator (Computer Operations Supervisor)

- **Company:** MY3TECH INC
- **Location:** Pontiac, MI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Monitoring of Systems, Job Control Language (JCL), IBM Mainframe, Mainframes, Paessler Router Traffic Grapher
- **Published:** September 4, 2026
- **Apply:** https://www.careerjet.com/jobad/use0d6b07069c5ba9eb7e55621a5779c02

## About the Role

* Core Requirements: Must have in-depth knowledge and at least 5 years of experience with Microsoft Teams.
 * Mainframe: Experience operating and monitoring an IBM Mainframe environment, including Job Control Language (JCL).
 * Monitoring Tools: Proficiency with graphical monitoring systems including What's Up Gold, Pingdom, and PRTG.

## Description

Location: Pontiac, MI 48341 (100% Onsite - No remote option. Applicants may be requested to work holidays, days, afternoons, and/or midnight shifts.) Summary & Objectives
Functions as a Level 1 Incident Manager for critical incidents and events relating to various IT technologies. This role requires quick action to create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are essential for collaborating effectively with IT staff, customers, and vendors. Key Responsibilities

 * Act as a Level 1 Incident Manager for critical IT technology incidents.
 * Create, escalate, triage, and track customer technology-related incidents.
 * Utilize graphical monitoring systems to track the availability and status of infrastructure connectivity, assets, and services.
 * Monitor mainframe control consoles and periodically check system performance.
 * Assist with the review and validation of mainframe Job Control Language (JCL).
 * Perform deliveries as assigned (must be able to lift up to 50 pounds).


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