> Markdown version of [/jobs/ext/2709784-data-science-analyst-tcom](https://www.wearedevelopers.com/jobs/ext/2709784-data-science-analyst-tcom). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Science Analyst -TCOM - **Company:** The University of Chicago - **Location:** Chicago, IL, United States - **Experience:** Experienced - **Salary:** $50,003.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Computer Programming, Learning Management Systems, Data Systems, Machine Learning, Microsoft Office, Data Processing, Zendesk - **Published:** September 4, 2026 - **Apply:** https://uchicago.wd5.myworkdayjobs.com/External/job/Chicago-IL/Data-Science-Analyst--TCOM_JR33014-1 ## About the Role Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline., * Learning Management Systems. Technical Skills or Knowledge: * Knowledge Learning Management Systems and Zendesk. Preferred Competencies * Strong communication skills with the ability to explain technical information in clear and supportive ways. * Patience, empathy, and commitment to learner success. * Detail-oriented and organized, with the ability to manage multiple requests efficiently. * Comfort with technology and ability to learn new learning management systems. * Excellent communication and coaching abilities. * Proficiency with Microsoft Office 365 and LMS platforms. * Organizational skills. * Verbal and written communication skills. * Work independently and as part of a multidisciplinary team. ## Description The Data Science Analyst provides technical assistance to help learners access and navigate online training systems. The Specialist serves as the liaison between end-users and the learning platform. Under direct supervision, this job performs a broad range of operational activities, which may include collecting, organizing, and analyzing information from the University's various internal data systems as well as from external sources. This job also performs assignments related to data manipulation, statistical applications, programming, analysis and modeling. Responsibilities * Monitor and respond promptly to messages in the LMS support email inbox and voicemail line. * Provide clear, compassionate, and timely support to learners through phone and email. * Troubleshoot issues with the LMS and know when to escalate or redirect to other team members or the platform provider's support desk. * Collaborate with the LMS provider's support team to identify, report, and help resolve technical issues. * Track and share patterns or recurring concerns that may indicate broader system issues. * Work closely with the Technology & User Support Lead, teaching and learning specialists, and program administrators to improve learner support. * Contribute to cross-team projects as needed, such as data entry, communications, or general tech assistance. * Assists in analyzing data for the purpose of extracting applicable information. Performs research projects that provide analysis for a number of programs and initiatives. * May assist staff or faculty members with data manipulation, statistical applications, programming, analysis and modeling on a scheduled or ad-hoc basis. * Collects, organizes, and may analyze information from the University's various internal data systems as well as from external sources. * Maintains and analyzes statistical models using general knowledge of best practices in machine learning and statistical inference. Performs maintenance on large and complex research and administrative datasets. Responds to requests and engages other IT resources as needed. * Performs other related work as needed. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know)